Opens an external site
- Employment type
- Contract
- Experience level
- Lead · 10+ years
- Minimum education
- Bachelor’s degree
- Apply by
- Nov 1, 2026
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Mid-Senior level
- Application method
- Direct apply is available
Job summary
Author and review complex technical documentation, translating technical concepts into clear, high-quality materials. Create online help systems, user guides, and comprehensive training packages for IT infrastructure and software development environments.
Job details
Avanciers is a premier IT Staffing/Consulting organization and we are currently recruiting for a contract role for one of our premier client in Canada for Intermediate IT Security Risk Management Specialist. This is a Hybrid role and client is actively hiring for this position. Role: Senior Technical Writer Duration: 12+ months Location: Ottawa, ON (Hybrid) Pay Rate: $50/hr-$60/hr (Depending upon experience) Position Summary We are seeking an experienced Senior Technical Writer with extensive background in IT infrastructure, software development lifecycles, and compliance standards. The ideal candidate will possess deep technical expertise and strong document authoring skills to translate complex concepts into clear, high-quality documentation, training packages, and online help systems. Qualifications & Requirements Education & Experience University undergraduate degree or diploma OR 10+ years of progressive IT experience. 10+ years of hands-on experience authoring and reviewing complex technical documentation. Technical Expertise Deep understanding of IT infrastructure concepts and terminology, specifically across networking (LAN/WAN), server architecture, and telephony systems. Strong working knowledge of Software Development Life Cycle (SDLC) and modern software development practices. Familiarity and direct experience working with ITSG-33 or equivalent cybersecurity and compliance standards. Tools & Software Mastery Advanced proficiency in the Microsoft Office Suite (Word, Excel, Visio Pro), Adobe Acrobat, and SharePoint. Demonstrated experience creating online help systems, user guides, and comprehensive training packages. Artificial Intelligence (AI) Disclosure We use AI-enabled tools to assist in screening applications based on job-related criteria. Our Commitment to Diversity and Inclusion Avanciers Incorporated is an equal opportunity employer committed to creating an inclusive and accessible workplace. We welcome applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected characteristic. We are committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA). Important Information for Applicants Only candidates selected for an interview will be contacted Proof of qualifications may be requested Background checks may be conducted as part of the hiring process Avanciers Incorporated does not use Canadian Social Insurance Numbers (SIN) during the application process Avanciers Incorporated thanks all applicants for their interest; however, only those selected for an interview will be contacted. Avanciers Incorporated www.avanciers.com
What you’ll do
Author and review complex technical documentation, translating technical concepts into clear, high-quality materials. Create online help systems, user guides, and comprehensive training packages for IT infrastructure and software development environments.
Requirements
Requires a university undergraduate degree or diploma, or at least 10 years of progressive IT experience, along with 10+ years of hands-on technical documentation experience. Candidates should have strong knowledge of IT infrastructure, SDLC, and ITSG-33 or equivalent standards, plus advanced proficiency with Microsoft Office, Adobe Acrobat, and SharePoint.
Listed skills
- Technical Documentation · Preferred
- Microsoft Excel · Preferred
- SharePoint · Preferred
- Microsoft Word · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Technical Writing
- Technical Documentation
- IT Infrastructure
- Networking
- LAN/WAN
- Server Architecture
- Telephony Systems
- Software Development Life Cycle
- Cybersecurity Compliance
- ITSG-33
- Microsoft Word
- Microsoft Excel
- Microsoft Visio Pro
- Adobe Acrobat
- SharePoint
- Training Package Development
Job areas
- Technology
- Creative & Media
- Consulting
- Security & Safety
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