Food Service Supervisor

Job summary

Train and supervise food service staff, ensuring sanitation, safety, food quality, and service standards are met. Prepare budgets and reports, manage stock and operational records, address customer concerns, and establish work schedules.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 7 months to less than 1 year On site Work must be completed at the physical location. There is no option to work remotely. Work setting Food service establishment Responsibilities Tasks Train staff in job duties, sanitation and safety procedures Ensure that food and service meet quality control standards Prepare budget and cost estimates Address customers' complaints or concerns Maintain records of stock, repairs, sales and wastage Prepare and submit reports Establish work schedules Supervision 3-4 people Food and beverage servers Food service counter attendants and food preparers Kitchen and food service helpers Credentials Certificates, licences, memberships, and courses Food Safety Certificate Safe Food Handling certificate Additional information Work conditions and physical capabilities Fast-paced environment Work under pressure Standing for extended periods Bending, crouching, kneeling Walking Physically demanding Attention to detail Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Flexibility Team player Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for newcomers and refugees Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Support for youths Provides awareness training to employees to create a welcoming work environment for youth Support for Indigenous people Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

What you’ll do

Train and supervise food service staff, ensuring sanitation, safety, food quality, and service standards are met. Prepare budgets and reports, manage stock and operational records, address customer concerns, and establish work schedules.

Requirements

Requires a secondary school graduation certificate and 7 months to less than 1 year of experience. Food Safety and Safe Food Handling certificates are listed, along with the ability to work in a fast-paced, physically demanding environment and strong communication and customer service skills.

Listed skills

• Food safety · Preferred
• Quality Control · Preferred
• Budgeting · Preferred
• Inventory management · Preferred
• record keeping · Preferred
• report preparation · Preferred
• Team Supervision · Preferred
• Customer service · Preferred
• Attention to detail · Preferred
• Teamwork · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Training
• Sanitation Procedures
• Food Safety
• Quality Control
• Budgeting
• Cost Estimation
• Customer Complaint Resolution
• Inventory Management
• Record Keeping
• Report Preparation
• Work Scheduling
• Team Supervision
• Customer Service
• Oral Communication
• Attention to Detail
• Teamwork

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support

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