We are obsessed with Member safety
Thornhill, Ontario
For close to 120 years, we have been innovative leaders committed to meeting and exceeding the needs of Canada’s motorists and travellers. CAA Club Group of Companies (CCG) is comprised of two automobile clubs—CAA South Central Ontario and CAA Manitoba— that provide Roadside Assistance, travel, insurance service and Member savings for our over 2.5 million Members. Our organization also includes CAA Insurance Company, a national property and casualty insurance company, Orion Travel Insurance Company, a nationwide trusted travel insurer, Echelon Insurance, a leading specialty insurer and CCG Advisory Services, a new company providing Ontarians with trusted advice on life, critical illness, and disability insurance.
Hybrid · Thornhill
Lead and develop a team of Application Support Analysts and DevOps resources to ensure operational stability and high system availability. Manage day-to-day support operations, incident response, and continuous improvement initiatives across digital applications and enterprise systems.
Hybrid · Thornhill
Lead the design, development, and delivery of modern digital applications while providing technical mentorship to the development team. Actively participate in hands-on coding, solution design, and troubleshooting to ensure the creation of scalable and secure digital solutions.
Remote · Manitoba, Canada, New Brunswick, Canada, Newfoundland and Labrador, Canada, Nova Scotia, Canada, Ontario, Canada, Prince Edward Island, Canada
The advisor is responsible for assigning, monitoring, and routing tow and light service requests to contractors while ensuring cost-effectiveness and meeting service standards. They must manage service calls across multiple regions while maintaining the safety of members.
On-site · Winnipeg
The Automotive Service Technician is responsible for performing maintenance and repairs on CAA fleet vehicles to ensure operational safety and compliance with provincial regulations. They also manage parts inventory, maintain accurate service records, and assist with vehicle customization projects.
Hybrid · Thornhill
Lead requirements gathering, analysis, and documentation for Guidewire PolicyCenter initiatives while facilitating workshops with business and technology stakeholders. Support the full project lifecycle including enhancements, cloud migration, and testing activities to ensure business objectives are met.
Hybrid · Thornhill
Lead requirements gathering and analysis for Guidewire BillingCenter initiatives while collaborating with cross-functional teams to define functional specifications. Facilitate Agile ceremonies and manage project documentation, including user stories, process flows, and status updates to ensure successful delivery.
On-site · Winnipeg
Perform maintenance and repairs on CAA fleet vehicles, including issuing MPI Safety Certificates and managing parts inventory. Responsibilities also include preparing new vehicles for duty and ensuring the maintenance facility is operational.
On-site · Mississauga
Lead the investigation and analysis of production issues across insurance business lines with a focus on the Guidewire suite. Drive User Acceptance Testing (UAT) and Post Acceptance Testing (PAT) to ensure operational stability and successful system deployments.
Hybrid · Mississauga
The Intermediate Claims Adjuster is responsible for investigating, evaluating, and resolving complex automobile and recreational vehicle accident benefit claims. They will also manage claims in litigation, oversee external adjusters, and ensure accurate reserving in accordance with corporate protocols.
Hybrid · Montréal
The Senior Underwriter is responsible for pricing and underwriting new business, endorsements, and renewals for complex commercial lines policies to maintain a profitable portfolio. They also manage broker relationships and provide exceptional customer service while producing regular production activity reports.
Hybrid · Thornhill
Own the operational stability and performance of application and automation portfolios, leading production support activities for business-critical web apps and RPA bots. Coordinate production releases and partner with infrastructure teams to ensure service objectives are met.
On-site · Thornhill
The Property Estimate Analyst will review and approve vendor estimates while negotiating costs and providing dispute-resolution services. They will also coordinate appraisal resources and provide technical advice to property adjusters.
Remote · Canada
The role involves underwriting and pricing new business applications, endorsements, and renewals for small commercial packages. It also requires managing broker relationships and ensuring policies are issued according to service standards.
Hybrid · Mississauga
Oversee and handle complex commercial general liability, bodily injury, and long haul trucking claims. Ensure claims are properly investigated, evaluated, and resolved while maintaining control of expenses and communicating with stakeholders.
On-site · Mississauga
The Senior Claims Adjuster is responsible for overseeing and handling complex long haul trucking and cargo insurance claims across various Canadian jurisdictions. This role involves managing file reserves, negotiating settlements, and providing mentorship to junior associates.
On-site · Mississauga
The adjuster will manage and resolve commercial long-haul trucking and cargo claims by conducting coverage analysis, negotiating settlements, and identifying potential fraud. They are also responsible for maintaining accurate file documentation and providing mentorship to junior associates.
On-site · Mississauga
The role involves leading business analysis sessions to document requirements and translate business needs into system solutions. It also requires managing project planning, providing end-user support, and developing testing strategies to validate business objectives.
On-site · Mississauga
Responsible for the oversight and handling of automobile, trucking, motorcycle, and recreational vehicle Accident Benefits claims. This includes investigating, evaluating, and resolving claims of moderate to high complexity while managing external adjusters and litigation processes.
Hybrid · Markham
Lead the development of strategies, plans, and roadmaps for loyalty marketing campaigns across various channels. Manage campaign budgets, conduct performance analysis, and collaborate with stakeholders to optimize member benefits.
On-site · Thornhill
Conduct internal investigations, including scene investigations and neighborhood canvasses, to resolve investigative files. Collaborate with adjusters and experts to evaluate liability and present findings to the Fraud Committee.
