Food Service Supervisor

Job summary

Establish work schedules, supervise and train food service staff, and ensure food preparation, service, and tray and trolley assembly meet quality standards. Estimate supplies and costs, address customer concerns, maintain operational records, and prepare reports.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Establish methods to meet work schedules Supervise and co-ordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures Estimate ingredient and supplies required for meal preparation Ensure that food and service meet quality control standards Prepare budget and cost estimates Address customers' complaints or concerns Maintain records of stock, repairs, sales and wastage Prepare and submit reports Supervise and check assembly of trays Supervise and check delivery of food trolleys Supervision 5-10 people Additional information Work conditions and physical capabilities Fast-paced environment Standing for extended periods Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Flexibility Team player

What you’ll do

Establish work schedules, supervise and train food service staff, and ensure food preparation, service, and tray and trolley assembly meet quality standards. Estimate supplies and costs, address customer concerns, maintain operational records, and prepare reports.

Requirements

Requires a secondary school graduation certificate and 1 to less than 2 years of experience. The role involves supervising 5–10 people in a fast-paced environment, standing for extended periods, and demonstrating client focus, efficient interpersonal skills, oral communication, flexibility, and teamwork.

Listed skills

• Teamwork · Preferred
• Budgeting · Preferred
• Food safety · Preferred
• Food preparation · Preferred
• Quality Control · Preferred
• report preparation · Preferred
• Sanitation · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Staff Training
• Food Preparation
• Food Portioning
• Work Scheduling
• Sanitation
• Food Safety
• Inventory Management
• Budgeting
• Cost Estimation
• Quality Control
• Customer Complaint Resolution
• Recordkeeping
• Report Preparation
• Oral Communication
• Teamwork

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support

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