Housekeeping Team Leader - Québec-Charlevoix Club Med Charlevoix

Job summary

Lead and develop a housekeeping team of 30 to 50 employees while ensuring rooms and common areas meet Club Med's quality standards. Manage supplies and orders, respond to guest needs, report maintenance issues, and ensure compliance with health, safety, and property-maintenance requirements.

Job details

* This is not a G.O. position* This position is only available for local candidates at our resort of Quebec-Charlevoix. Accommodation available near the village with shuttle service. ($) Full-time: 40 hours/week. Do you know Club Med? We have nearly 70 resorts, open summer and winter, in 26 countries. We offer top-of-the-range vacations in the mountains and by the sea. Our customers are looking for happiness and freedom. Why are you reading this ad? Because you want to be part of that little something extra that makes us different. You have the human and professional skills we're looking for. We offer you the chance to grow and develop very quickly by joining our brilliant teams. Your working environment Evolve in a working environment where comfort rhymes with performance: we are committed to equipping our employees with quality professional equipment offering greater autonomy and ease of use. Our pioneering spirit encourages us to adopt innovations that enhance the working comfort of our teams and enable them to focus on what's essential: customer relations. Each of our Resorts is home to a dozen different nationalities, not only among our customers but also among our employees, giving us the opportunity to develop through contact with multiple cultures! Club Med's daily commitment to the planet is reflected in the many commitments made by our Accommodation and Reception departments, which we hope to extend to the majority of our Resorts, such as the reduction in the use of plastic, the introduction of glass bottles or aluminum flasks, etc. You are Discreet and organized: you make our customers feel at home. Attentive, you offer personalized service and a unique experience to each customer. Meticulous, your sense of service is impeccable and you have an eye for detail. You will Take advantage of professional quality equipment and innovations to ensure working comfort and greater autonomy Monitor the cleanliness of rooms and common areas, and report any malfunctions to the maintenance department Anticipate and respond to different customer requirements and needs (600 to 1500 customers) Manage a maintenance team of 30 to 50 employees Monitor stock levels, identify supply needs and draw up orders Check that work is carried out to Club Med's high quality standards Be familiar with the resort and work closely with the relevant departments (reception, laundry, catering, etc.). Guarantee the quality of services, compliance with Club Med health and safety rules, and maintenance of the property. Unite and motivate your teams around defined objectives, and support them in their development. All our positions are open to people with disabilities.

What you’ll do

Lead and develop a housekeeping team of 30 to 50 employees while ensuring rooms and common areas meet Club Med's quality standards. Manage supplies and orders, respond to guest needs, report maintenance issues, and ensure compliance with health, safety, and property-maintenance requirements.

Requirements

The posting emphasizes discretion, organization, attentiveness, meticulousness, and strong service skills. It does not specify formal education or prior experience requirements; the position is available only to local candidates at the Québec-Charlevoix resort.

Benefits

• Accommodation Near the Resort
• Shuttle Service
• Professional-Quality Equipment

Listed skills

• Customer service · Preferred
• Organization · Preferred
• Attention to detail · Preferred
• Quality Control · Preferred
• Staff Development · Preferred
• Team Leadership · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Team Leadership
• Housekeeping Operations
• Quality Control
• Customer Service
• Attention to Detail
• Organization
• Inventory Management
• Ordering Supplies
• Health and Safety Compliance
• Cross-Department Collaboration
• Staff Development
• Problem Reporting
• Customer Needs Assessment

Job areas

• Hospitality
• Management & Leadership
• Customer Service & Support
• Security & Safety
• Environmental & Sustainability

More jobs from Club Med