Customer Service Clerk

Job summary

The Customer Service Clerk is responsible for providing high-quality customer service, maintaining merchandising standards, and ensuring store policies are followed. Additional duties include bagging purchases, answering product-related questions, and participating in health and safety compliance activities.

Job details

What you’ll do: Working closely with the Manager, you will be responsible for the following: * To ensure high level of customer service is provided at all times; * To be professional, friendly and courteous in the work environment; * To ensure adherence to merchandising standards, marketing efforts, and housekeeping standards; * To adhere to Meadow Lake Co-op Policies & Procedures and the asset protection program; * To participate in all OH&S requirements, and be knowledgeable about the compliance with OH&S policies, procedures and legislation; * Bag purchases for customers at the till or for delivery; * Be knowledgeable and answer questions about products and their source; * Other duties as assigned. Why it matters: Our team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together. Who you are: You are passionate about a career in the Retail industry and: * Experience in a retail setting is not compulsory but is an asset; * Applicants must be available to work a variety of shifts including week-ends and holidays; * Ability to work under pressure in a fast-paced environment; * Strong work ethic and positive team player attitude; * Ability to lift up to 50lbs unassisted; * Ability to work independently and as a team. Our Team Members receive competitive salaries, a comprehensive benefits package and an employee/employer-contributed pension plan. We encourage our Team Members to take advantage of learning opportunities, to grow and develop and to foster a culture of teamwork and innovation. At Co-op, we embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work. For further information, please contact us by email: hr@meadowlake.crs [hr@meadowlake.crs]

What you’ll do

The Customer Service Clerk is responsible for providing high-quality customer service, maintaining merchandising standards, and ensuring store policies are followed. Additional duties include bagging purchases, answering product-related questions, and participating in health and safety compliance activities.

Requirements

Candidates should possess a strong work ethic, a positive team-player attitude, and the ability to work in a fast-paced environment. Applicants must be available for flexible shifts, including weekends and holidays, and be capable of lifting up to 50lbs.

Benefits

• Competitive salaries
• Comprehensive benefits package
• Employee/employer-contributed pension plan

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• Attention to detail · Preferred
• Compliance · Preferred
• Communication · Preferred
• Physical stamina · Preferred
• Retail operations · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Retail operations
• Merchandising
• Communication
• Teamwork
• Problem solving
• Time management
• Physical stamina
• Attention to detail
• Compliance
• Lifting Ability
• Strong Work Ethic
• Bagging Merchandise
• Asset Protection
• Housekeeping
• Customer Service
• Marketing
• Innovation
• Legislation

Job areas

• Retail
• Customer Service & Support
• Customer Service Clerk
• Customer Service Representative (General)
• Inquiry Clerks
• Customer Service Representatives

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