Dining Room Supervisor

Job summary

The Dining Room Supervisor manages daily dining room operations, including staff supervision, scheduling, and performance evaluation. They ensure high-quality service standards are met while fostering a positive environment for residents and staff.

Job details

Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care. For over 25 years, we have dedicated every day to the happiness of retirees. Human Focus – Creativity - Excellence We’re seeking individuals with a purpose and passion for life and who are looking for meaningful work that will make a real difference. Join our team today! Reporting to the Culinary Manager, the Dining Room Supervisor directs and supervises the activities of the dining room to provide a high level of service for our residents. Key Responsibilities Directs and supervises the activities of the dining room to provide a high level of service; Ensures shift routines are current, monitors work flow, evaluates performance and service delivery that is consistent with principles outlined in "The Main Course' and corporate standards, and makes changes as required to ensure the consistency in quality of service; Recruits and orients dining room wait staff, completes work schedules and authorizes leaves of absences; Provides job analysis and role functions for all dietary personnel within their scope of practices; Responsible for supervising, coaching, redirecting, and evaluating dining room staff performance to ensure a high level of productivity and the best use of staff capabilities, as well as to ensure that the objectives of the department are being met; Attempts to resolve personnel problems with staff and refers unresolved problems to Food Services; Work in a position of trust with vulnerable adults (residents); Uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity; Complete other duties as assigned. Qualifications Graduate of recognized course in Food & Beverage/Hospitality Completion of courses in service management, guest relations, service excellence, human resources or equivalent Completion of Safe Serve (Ontario) or equivalent Minimum of three years experience in hotel or restaurant fine dining service Ability to manage staff and resources Excellent human relations skills to handle diverse interactions with Residents, families and staff Good written and oral communication skills in English Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one Salary: $48,000- $50,000 Cogir is committed to ensuring that all employment practices are inclusive. As an organization we are committed to providing and arranging accommodation for candidates upon request. Actual compensation will be determined based on relevant factors such as skills, experience, location, and internal equity, and is expected to fall within the posted range.

What you’ll do

The Dining Room Supervisor manages daily dining room operations, including staff supervision, scheduling, and performance evaluation. They ensure high-quality service standards are met while fostering a positive environment for residents and staff.

Requirements

Candidates must have at least three years of experience in hotel or restaurant fine dining and hold a recognized course in Food & Beverage or Hospitality. A current Vulnerable Sector Check and completion of Safe Serve or equivalent certification are also required.

Listed skills

• Fine Dining Service · Preferred
• Guest Relations · Preferred
• Coaching · Preferred
• Communication Skills · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff supervision
• Fine dining service
• Performance evaluation
• Staff scheduling
• Guest relations
• Service excellence
• Human resources
• Conflict resolution
• Coaching
• Communication skills
• Workflow management
• Food and beverage management
• Guest Relations
• Workflow Management
• Ethical Standards And Conduct
• Assisted Living
• Food Services
• Creativity
• Human Relations Movement
• Job Analysis
• Restaurant Operation
• Senior Living
• Service Management
• Verbal Communication Skills

Job areas

• Hospitality
• Food & Beverage
• Management & Leadership
• Social Services
• Dining Room Supervisor
• Restaurant / Food Service Supervisor
• Restaurant Managers
• First-Line Supervisors of Food Preparation and Serving Workers

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