Operations Supervisor

Job summary

Oversee daily print production by prioritizing orders, coordinating staff and equipment, managing outsourced projects and vendors, and ensuring timely, accurate, cost-effective results. Manage campus multifunction devices, procurement and inventory, provide production support and staff training, and promote safe, efficient workflows.

Job details

Position Details Position Information Position Title Operations Supervisor Research Project Department/Unit Printing Services Location Halifax, Nova Scotia, Canada Posting Number S320-26 Employee Group NSGEU Local 77 Position Type Regular, On-Going Duration of Contract (if applicable) Employment Type Full Time Full-time Equivalency (FTE) 1.0 Salary $33.70 - $42.67 per hour ($61,333 - $77,665 per annum based on 35 hours per week) Classification T8 Provisional Statement About Dalhousie University Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our almost 21,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018. Job Summary Printing Services is an Ancillary unit that provides cost effective, timely and high-quality print-related services in support of Dalhousie’s teaching, learning and research activities. Reporting to the Manager, Printing Services, the Operations Supervisor oversees daily printing operations, print project coordination, and campus-wide multifunction device services. The role supports the production team, manages vendor relationships and procurement activities, ensures quality customer service, and helps maintain efficient, cost-effective, and safe printing operations. Key Responsibilities Coordinate daily printing operations by prioritizing print orders, allocating staff and equipment resources, and ensuring projects are completed accurately and on schedule. Manage outsourced print projects, including obtaining vendor quotations, submitting purchase requisitions, and coordinating with vendors for production and delivery. Oversee the fleet of multifunction devices across campus by coordinating installations, relocations, upgrades, maintenance, and vendor support to maximize equipment performance. Procure paper, supplies, and printing-related equipment, monitor inventory levels, and administer purchasing activities in accordance with university policies and procedures. Provide production support during peak periods by operating finishing equipment, troubleshooting technical issues, and ensuring safe and efficient production workflows. Support staff training, onboarding, and workflow coordination, while assisting with recruitment activities and escalating performance or operational issues as appropriate. Note Due to operational requirements, the successful applicant is required to work in-person on campus. Required Qualifications Completion of a vocational, skilled trades, or related two-year college program plus a minimum of five years of supervisory experience in a print production environment (or an equivalent combination of training and experience). Extensive knowledge of digital printing, offset printing, prepress, finishing methods, print production workflows, and cost estimating. Strong organizational, multitasking, and problem-solving skills with the ability to manage changing priorities and deadlines. Demonstrated ability to provide technical guidance, staff training, and safety instruction in the operation of print production and finishing equipment. Proficiency with Microsoft Office (Word, Excel, Outlook) and database applications. Assets Experience managing a fleet of multifunction devices (MFDs). Graphic and Print Production certification or related print industry training. Experience with large-format, high-volume, and commercial printing operations. Job Competencies The successful candidate is expected to demonstrate proficiency in Dalhousie’s core competencies, in particular: Respect & Inclusion Adaptability Knowledge & Thinking Skills Communication Service Additional Information Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program. Application Consideration Non-probationary bargaining unit employees ( NSGEU local 77) are given priority consideration. All other applications will be considered when there is no qualified candidate from the bargaining unit. We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or People and Culture. Diversity Statement Dalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The university encourages applications from Indigenous Peoples of Turtle Island (especially Mi’kmaq), persons of Black/African descent (especially African Nova Scotians), and members of other racialized groups, persons with disabilities, women, persons identifying as members of 2SLGBTQIA+ communities, and all candidates who would contribute to the diversity of our community. In accordance with our Employment Equity Policy, preference will be given in hiring processes to candidates who self-identify as members of one or more of the equity-deserving groups listed above. For more information, including details related to our Employment Equity Policy and Plan and definitions of equity-deserving groups please review our Employment Equity information. If you require any support for the purpose of accommodation, such as technical aids or alternative arrangements, please let us know of these needs and how we can be of assistance. Dalhousie University is committed to ensuring all candidates have full, fair, and equitable participation in the hiring process. Our complete Accommodation Policy can be viewed here . Posting Detail Information Number of Vacancies 1 Open Date 10/01/2026 Close Date 10/16/2026 Open Until Filled No Special Instructions to Applicant Quick Link for Direct Access to Posting https://dal.peopleadmin.ca/postings/22234

What you’ll do

Oversee daily print production by prioritizing orders, coordinating staff and equipment, managing outsourced projects and vendors, and ensuring timely, accurate, cost-effective results. Manage campus multifunction devices, procurement and inventory, provide production support and staff training, and promote safe, efficient workflows.

Requirements

Requires completion of a vocational, skilled trades, or related two-year college program and at least five years of supervisory experience in a print production environment, or an equivalent combination of training and experience. Candidates need extensive print production knowledge, strong organizational and problem-solving abilities, experience providing technical guidance and safety instruction, and proficiency with Microsoft Office and database applications.

Benefits

• Defined Benefit Pension Plan
• Health Insurance
• Dental Insurance
• Health Spending Account
• Employee and Family Assistance Program
• Tuition Assistance Program

Listed skills

• Microsoft Office · Preferred
• Inventory management · Preferred
• Procurement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Print Production Operations
• Digital Printing
• Offset Printing
• Prepress
• Print Finishing
• Cost Estimating
• Staff Supervision
• Print Project Coordination
• Vendor Management
• Procurement
• Inventory Management
• Multifunction Device Fleet Management
• Equipment Troubleshooting
• Safety Instruction
• Microsoft Office
• Database Applications

Job areas

• Management & Leadership
• Trades
• Manufacturing
• Customer Service & Support
• Education

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