Employment Consultant

Job summary

Assess participants’ needs and employment barriers, then provide vocational counselling, job-search assistance, coaching, and retention support to help them secure and maintain suitable employment. Build relationships with employers and community organizations, market participants, and develop and maintain individualized Employment Action Plans.

Job details

Company Description Agilec is a leading provider of vocational rehabilitation and employment/career transition services across Canada and internationally. Our customers are at the centre of all we do, and our teams are passionate about the positive impacts they make on people’s lives. We are guided by our values, and all team members are encouraged and supported to develop their potential. Job Description About the Role The Employment Consultant assesses participant needs, identifies employment barriers, and delivers solutions-focused support to help participants secure and maintain employment. Responsibilities include assisting with job search and retention activities such as attending job fairs, promoting participants to employers, creating tailored retention plans and provide ongoing job coaching and support. Key Responsibilities Consistently demonstrate high level communication skills when liaising with Participants, external and internal stakeholders. Conduct all Participant, employer, and network interactions with professionalism and a high-quality customer service. Consistently demonstrate flexibility and a willingness to meet and adjust to changing management and operational needs. Positively contribute to, facilitate, and support the team dynamic and the delivery of Employment Services to Agilec Participants with high-quality customer service and empathy. Develop a network of employers and community organizations to ensure Participants progress towards suitable, sustainable employment outcomes. Ensure active marketing of Participants to achieve personal and team Key Performance Indicators (KPI’s). Provide pre-employment assistance through the identification of Participants skills and abilities. Identify strategies to increase Participant capacity for sustainable employment through vocational counselling, training, retention support, and job search skills. Develop and maintain up to date individual Employment Action Plan (EAP) in conjunction with the Participant. Actively develop working relationships that demonstrate equity and respect of different cultural perspectives and diversity. Qualifications What You Bring Education: Completed post-secondary education in a relevant field from a recognized Canadian Institute, or its equivalent Appropriate certifications and/or training relevant to the field Experience: Two years related experience Employment in case management, counselling, and/or assessment roles Collaborative work with community partners, employers, and training providers Support to people with disabilities or barriers to employment, including individuals referred from WSIB and/or ODSP programs Required Skills: Proven experience working within a high-performance driven environment. Ability to work unsupervised in challenging environments. Highly developed interpersonal skills, including negotiation and consultation skills, and the ability to proactively establish and sustain effective stakeholder relationships. Experience in Employment Services and the service delivery issues facing these organizations. Strong organizational skills, work unsupervised, the capacity to successfully manage competing priorities, maintain attention to detail and meet deadlines. Well-developed ability to undertake research and to prepare, collate and organize data. Bilingual in French and/or American Sign Language is an asset. Knowledge: Knowledge of disabling conditions and accommodations. Understanding of careers and occupations, various job requirements, job search techniques, career planning/counselling, and vocational rehabilitation. Knowledge of community and government resources available. Knowledge of local, regional, and provincial labour markets. Ethical decision-making Additional Requirements Ability to travel locally; access to a reliable vehicle is required. Must provide a clear Enhanced Police Check (Criminal Record and Judicial Matters Check). Legal authorization to work in Canada. Additional Information Compensation & Benefits We offer our team members attractive compensation, employee and group benefits, training and career development opportunities, and value-added perks Eligibility to receive some benefits may vary according to employment status Additional Information The purpose of this job posting is to fill a vacancy Applicant information submitted through SmartRecruiters may be processed using AI-assisted features that support candidate screening and selection activities. We offer our team members attractive compensation, employee and group benefits, training and career development opportunities, and value-added perks*. *Eligibility to receive some benefits may vary according to employment status. Agilec welcomes and encourages applications from people with disabilities. We are committed to providing an accessible, barrier-free recruitment and selection process. When contacted about an employment opportunity, please advise us if you require any accommodation at any stage of the selection process.

What you’ll do

Assess participants’ needs and employment barriers, then provide vocational counselling, job-search assistance, coaching, and retention support to help them secure and maintain suitable employment. Build relationships with employers and community organizations, market participants, and develop and maintain individualized Employment Action Plans.

Requirements

Requires post-secondary education in a relevant field or equivalent, relevant certifications or training, and two years of related experience in case management, counselling, assessment, or employment services. Candidates should have strong interpersonal, organizational, research, and stakeholder-management skills, knowledge of vocational rehabilitation and labour markets, authorization to work in Canada, a clear Enhanced Police Check, and the ability to travel locally with a reliable vehicle.

Benefits

• Employee Benefits
• Group Benefits
• Training And Career Development Opportunities
• Additional Perks

Listed skills

• Customer service · Preferred
• assessment · Preferred
• case management · Preferred
• Negotiation · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Communication
• Customer Service
• Case Management
• Counselling
• Assessment
• Employment Services
• Job Search Support
• Job Coaching
• Vocational Rehabilitation
• Stakeholder Relationship Management
• Negotiation
• Organizational Skills
• Research And Data Organization
• Career Planning
• Cultural Awareness
• Ethical Decision-Making

Job areas

• Social Services
• Customer Service & Support
• Consulting

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