Retail Sales Manager

Job summary

Manage staff and daily retail operations, including recruitment, scheduling, and resolving customer or supply issues. Analyze market trends, select merchandise, set pricing policies, develop marketing strategies, and oversee budgets and financial performance.

Job details

Overview Languages English Education Secondary (high) school graduation certificate or equivalent experience Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Manage staff and assign duties Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales Determine merchandise and services to be sold Implement price and credits policies Locate, select and procure merchandise for resale Develop and implement marketing strategies Plan budgets and monitor revenues and expenses Determine staffing requirements Resolve issues that may arise, including customer requests, complaints and supply shortages Recruit, hire and supervise staff and/or volunteers Plan, organize, direct, control and evaluate daily operations Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for newcomers and refugees Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.) Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) Supports newcomers and/or refugees with foreign credential recognition Support for youths Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth

What you’ll do

Manage staff and daily retail operations, including recruitment, scheduling, and resolving customer or supply issues. Analyze market trends, select merchandise, set pricing policies, develop marketing strategies, and oversee budgets and financial performance.

Requirements

Requires a secondary school graduation certificate or equivalent experience. The posting asks for 1 year to less than 2 years of experience and English-language ability.

Listed skills

• Procurement · Preferred
• Budgeting · Preferred
• Customer service · Preferred
• Operations Management · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Management
• Task Assignment
• Market Research
• Sales Forecasting
• Merchandise Selection
• Pricing Policies
• Procurement
• Marketing Strategy
• Budgeting
• Revenue and Expense Monitoring
• Staffing
• Customer Service
• Recruitment and Hiring
• Operations Management
• Complaint Resolution
• Inventory Management

Job areas

• Retail
• Management & Leadership
• Sales
• Marketing
• Customer Service & Support

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