Retail Store Supervisor

Job summary

Supervise, assign duties to, hire, and train sales staff, and prepare work schedules and reports on sales, merchandising, and personnel matters. Resolve customer and supply issues, manage merchandise returns, organize inventory, and handle cash.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Supervise staff (apprentices, stages hands, design team, etc.) Assign sales workers to duties Hire and train or arrange for training of staff Authorize return of merchandise Establish work schedules Prepare reports on sales volumes, merchandising and personnel matters Resolve issues that may arise, including customer requests, complaints and supply shortages Organize and maintain inventory Manage cash Additional information Work conditions and physical capabilities Fast-paced environment Work under pressure Attention to detail Personal suitability Accurate Client focus Efficient interpersonal skills Excellent oral communication Flexibility Reliability Team player Dependability

What you’ll do

Supervise, assign duties to, hire, and train sales staff, and prepare work schedules and reports on sales, merchandising, and personnel matters. Resolve customer and supply issues, manage merchandise returns, organize inventory, and handle cash.

Requirements

Requires a secondary school graduation certificate and 1 year to less than 2 years of experience. The role calls for accuracy, customer focus, effective communication, flexibility, reliability, dependability, and the ability to work in a fast-paced environment under pressure.

Listed skills

• Sales Reporting · Preferred
• issue resolution · Preferred
• Customer service · Preferred
• Inventory management · Preferred
• Attention to detail · Preferred
• Reliability · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Task Assignment
• Hiring
• Staff Training
• Merchandise Returns
• Work Scheduling
• Sales Reporting
• Merchandising
• Issue Resolution
• Customer Service
• Inventory Management
• Cash Management
• Attention to Detail
• Oral Communication
• Flexibility
• Reliability

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support

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