Retail Store Supervisor

Job summary

Assign duties to sales workers, hire and train staff, schedule work, and supervise daily team activities. Manage merchandise orders, payments, returns, and inventory, while preparing reports and resolving customer or supply issues.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 3 years to less than 5 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Assign sales workers to duties Hire and train or arrange for training of staff Authorize payments by cheque Order merchandise Authorize return of merchandise Establish work schedules Prepare reports on sales volumes, merchandising and personnel matters Resolve issues that may arise, including customer requests, complaints and supply shortages Organize and maintain inventory Supervise and co-ordinate activities of workers Additional information Personal suitability Organized Ability to multitask

What you’ll do

Assign duties to sales workers, hire and train staff, schedule work, and supervise daily team activities. Manage merchandise orders, payments, returns, and inventory, while preparing reports and resolving customer or supply issues.

Requirements

Requires a secondary school graduation certificate and 3 to less than 5 years of experience. The posting also identifies organization and the ability to multitask as personal suitability requirements.

Listed skills

• Inventory management · Preferred
• Sales Reporting · Preferred
• Customer service · Preferred
• Multitasking · Preferred
• Organization · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Staff Hiring
• Staff Training
• Work Scheduling
• Merchandise Ordering
• Inventory Management
• Sales Reporting
• Customer Service
• Complaint Resolution
• Multitasking
• Organization

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support

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