Sales supervisor - retail

Job summary

Supervise retail staff, manage inventory, and handle cash operations. Resolve customer complaints and provide mentorship and training for youth employees.

Job details

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience: 1 to less than 7 months Tasks Assign sales workers to duties Authorize return of merchandise Sell merchandise Resolve issues that may arise, including customer requests, complaints and supply shortages Organize and maintain inventory Supervise and co-ordinate activities of workers Manage cash Support for youths Participates in a government or community program or initiative that supports youth employment Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth Work Term: Permanent Work Language: English Hours: 30 hours per week

What you’ll do

Supervise retail staff, manage inventory, and handle cash operations. Resolve customer complaints and provide mentorship and training for youth employees.

Requirements

Requires a non-university certificate or diploma from a 1-2 year program. Candidates should have between 1 month and 7 months of relevant experience.

Listed skills

• Customer service · Preferred
• Training · Preferred
• Mentorship · Preferred
• Coaching · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales Supervision
• Inventory Management
• Cash Management
• Customer Service
• Staff Coordination
• Mentorship
• Coaching
• Training

Job areas

• Retail
• Sales
• Management & Leadership
• Customer Service & Support
• Energy