Sales Supervisor - Retail

Job summary

Assign duties to sales workers, sell merchandise, authorize returns, and resolve customer requests, complaints, and supply shortages. Maintain inventory, supervise and coordinate workers, and manage cash.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 to less than 7 months On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Assign sales workers to duties Authorize return of merchandise Sell merchandise Resolve issues that may arise, including customer requests, complaints and supply shortages Organize and maintain inventory Supervise and co-ordinate activities of workers Manage cash Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for youths Participates in a government or community program or initiative that supports youth employment Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth

What you’ll do

Assign duties to sales workers, sell merchandise, authorize returns, and resolve customer requests, complaints, and supply shortages. Maintain inventory, supervise and coordinate workers, and manage cash.

Requirements

A secondary school graduation certificate is required, along with 1 to less than 7 months of experience. English is the stated language requirement, and the role is performed on-site.

Listed skills

• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales Supervision
• Task Assignment
• Merchandise Sales
• Returns Authorization
• Customer Issue Resolution
• Complaint Handling
• Inventory Management
• Worker Supervision
• Team Coordination
• Cash Management

Job areas

• Retail
• Sales
• Management & Leadership
• Customer Service & Support

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