Sales supervisor - retail

Job summary

Assign duties and supervise a team of 3–4 workers while coordinating schedules and retail sales activities. Order merchandise, manage inventory and returns, authorize cheque payments, prepare sales and personnel reports, and resolve customer issues and supply shortages.

Job details

Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 years Tasks Assign sales workers to duties Authorize payments by cheque Order merchandise Authorize return of merchandise Establish work schedules Sell merchandise Prepare reports on sales volumes, merchandising and personnel matters Resolve issues that may arise, including customer requests, complaints and supply shortages Organize and maintain inventory Supervise and co-ordinate activities of workers Supervision 3-4 people Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Combination of sitting, standing, walking Personal suitability Accurate Client focus Efficient interpersonal skills Excellent oral communication Flexibility Organized Reliability Team player Employment terms options Early morning Evening Employment terms options Shift Morning Night Day Weekend Overtime available Work Term: Permanent Work Language: English Hours: 30 to 40 hours per week

What you’ll do

Assign duties and supervise a team of 3–4 workers while coordinating schedules and retail sales activities. Order merchandise, manage inventory and returns, authorize cheque payments, prepare sales and personnel reports, and resolve customer issues and supply shortages.

Requirements

Requires a secondary (high) school graduation certificate and 1 to less than 2 years of experience. The role calls for accuracy, customer focus, efficient interpersonal and oral communication skills, flexibility, organization, reliability, and teamwork.

Listed skills

• Customer service · Preferred
• Sales Reporting · Preferred
• Organization · Preferred
• Reliability · Preferred
• Accuracy · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales Supervision
• Retail Sales
• Staff Scheduling
• Inventory Management
• Merchandise Ordering
• Payment Authorization
• Returns Processing
• Sales Reporting
• Customer Service
• Complaint Resolution
• Supply Shortage Resolution
• Team Coordination
• Oral Communication
• Organization
• Accuracy
• Reliability

Job areas

• Retail
• Sales
• Management & Leadership
• Customer Service & Support

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