Community Support Worker DSL (DAL.26.25)

Job summary

The Community Support Worker assists clients with daily activities, professional appointments, and community outings while implementing individual support plans. They are also responsible for maintaining a safe home environment and documenting all client interactions and incidents according to organizational policy.

Job details

Hours of work: 8 hours flex, 4 days per week, no weekends (60 hrs. biweekly) - (Balwin Villa & Grand Manor CSW) 🔍 What You’ll Do: * Scheduling, preparing, supporting, accompanying, and assisting clients to make and attend professional appointments, activities, community outings, trips, programs, etc. * To be aware of and implement as required Excel Society’s Safety Emergency Response Procedures. Responding appropriately to emergency situations and reporting incidents and accidents within appropriate time and document as per policy. * Supporting clients to work towards their Individual Support Plan Goals in alignment with their Care Plan. * Encouraging and supporting client's efforts to maintain/enhance their health and wellness and assisting client with the maintenance of a clean, healthy, and safe home environment including working with hoarding behaviours. * Completing, reading, and maintaining all required documentation and educational requirements that align with Excel’s requirements and those of our funders and auditors. * Demonstrating exceptional and professional verbal and written communication skills including being skilled in the use of computer use, scheduling, and email. * Able to effectively collaborate with all members of the interdisciplinary team to ensure continuity of care is met and concerns are notified to the appropriate health care provider. * Recognizing preventative safety initiatives including follow-up procedures of occupational hazards and following guidelines for the prevention of fire and electrical accidents. * Respecting client’s rights to confidentiality, privacy, dignity, independence, well-being, and choice. * Understands the policy and procedure for recognizing and reporting signs of client abuse. ✅ What You Bring: * A caring, reliable, and person-centered approach * Strong communication skills - ASL proficiency is preferred * Valid First Aid-CPR Level C Certificate is a mandate. * Valid police information check with vulnerable sector is mandate. * Willingness to follow established policies, procedures, and support plans * Basic computer skills are required * Previous experience in disability services or human services is an asset 💙 Why Join Excel Society? * Supportive and inclusive work culture * Ongoing training and professional development * Meaningful work that makes a daily difference * Opportunities to grow your career in a respected, community-focused organization.

What you’ll do

The Community Support Worker assists clients with daily activities, professional appointments, and community outings while implementing individual support plans. They are also responsible for maintaining a safe home environment and documenting all client interactions and incidents according to organizational policy.

Requirements

Candidates must possess a valid First Aid-CPR Level C certificate and a police information check with a vulnerable sector search. Strong communication skills and basic computer proficiency are required, with previous experience in disability or human services considered an asset.

Benefits

• Supportive and inclusive work culture
• Ongoing training and professional development
• Meaningful work

Listed skills

• scheduling · Preferred
• Documentation · Preferred
• interdisciplinary collaboration · Preferred
• safety procedures · Preferred
• First Aid · Preferred
• CPR · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Client support
• Scheduling
• Emergency response
• Individual support planning
• Health and wellness support
• Documentation
• Computer literacy
• Interdisciplinary collaboration
• Safety procedures
• Confidentiality
• ASL proficiency
• First Aid
• CPR
• Disability services
• Emergency Response
• Cardiopulmonary Resuscitation (CPR) Certification
• First Aid Certification
• American Sign Language (ASL)
• Auditing
• Communication
• Computer Literacy
• Human Services

Job areas

• Social Services
• Healthcare
• Administrative
• Community Support Worker
• Caregiver / Personal Care Aide
• Companions and Valets
• Personal Care Aides
• Home Health and Personal Care Aides

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