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Operations Supervisor, Support

  • Surrey, BC
  • Hybrid
  • Posted Sep 18, 2026
  • 1 position

$109,900–$129,200 / year

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Employment type
Full-time
Experience level
Senior · 5+ years
Minimum education
Professional degree
Posting language
English
Working hours
40 hours per week

Job summary

The Operations Supervisor is responsible for leading a team to ensure the safe and reliable distribution and transmission of energy to customers. This role involves fostering an inclusive work environment, managing operational budgets, and collaborating with stakeholders to drive process improvements.

Job details

Branch: GasAffiliation: Management & ExemptEmployment Status: Full-Time RegularExpected Hiring Range: $109,900.00 to $129,200.00 AnnuallyShort-term Incentive Eligible: YesWorkplace Flexibility: No Posting End Date: Open until filled As the province’s largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane to 1.3 million customers. We're actively seeking new talent to join our mission of delivering a stronger energy future in B.C. As one of BC's Top Employers with a diverse team of over 2,700 employees, we are committed to a safe and inclusive culture where each of us can connect, belong, and grow. Join us, and together, let's shape a brighter future for B.C.Position Overview Not only do you have the experience under your belt, but your knowledge of managing and leading a team is second to none. Safety is always your top priority, and all your operations decisions are focused on safeguarding the well-being of everyone around you. If this sounds like you, you’ll be a great fit as our Operations Supervisor. Reporting to the Operations Manager, Support, this position is responsible to supervise and provide leadership to a team to meet daily operational demands and support the distribution, transmission and delivery of energy, safely and reliably, to FortisBC customers within a designated geographical area and/or facility. Collaboration comes naturally to you, and you value building connections with your colleagues to create a welcoming, and inclusive workplace. You’re always looking for ways to continually improve processes and procedures and develop your skills to best lead your team. We pride ourselves on serving energy to our customers sustainably, safely and reliably. With the skills and values, you bring to the table, we want you to join us in rethinking our energy future.In this role, you will: Develop your relationships with reports and team. Familiarize yourself with the role specific challenges by gaining an in depth understanding of what, why and how your team achieves success. Foster a collaborative and inclusive work environment. Champion our safety culture to safeguard against accidents and injuries. Develop and coordinate training for your team. Expand your knowledge of resource and administrative budgets. Expand your knowledge of role specific challenges and look for opportunities to improve processes. Develop relationships with internal and external stakeholders. Partner with peers and internal stakeholders in developing strategic initiatives to drive operational excellence. What it takes: Bachelor’s degree or Diploma of Technology in a related discipline from a recognized program is considered an asset. 5 years of related experience in a leadership capacity. Certified member in the Applied Science Technologists & Technicians of BC or professional equivalent is an asset. Previous experience managing in a Unionized workforce. Previous experience in construction, underground utilities, and emergency response is an asset. A passion for developing quality solutions with a safety-focused mindset. A collaborative and inclusive approach to strengthening connections in the workplace. Working knowledge of Microsoft Suite such as Word, Excel, etc. Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive, and diverse. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community. To learn more about the recruitment process with FortisBC, please visit the You’re Applying. What now? page for additional information. FortisBC acknowledges and respects Indigenous Peoples in Canada, on whose Traditional Territories we all live and work. FortisBC is committed to Reconciliation with Indigenous Peoples and is guided by our Statement of Indigenous Principles. #LI-Hybrid

What you’ll do

The Operations Supervisor is responsible for leading a team to ensure the safe and reliable distribution and transmission of energy to customers. This role involves fostering an inclusive work environment, managing operational budgets, and collaborating with stakeholders to drive process improvements.

Requirements

Candidates should have at least 5 years of leadership experience, preferably with a background in unionized environments and utility operations. A bachelor's degree or diploma of technology in a related field is considered an asset for this position.

Benefits

  • Competitive salary
  • Career development
  • Volunteer opportunities

Listed skills

  • Construction Management · Preferred
  • Budgeting · Preferred
  • Operational Excellence · Preferred
  • Leadership · Preferred
  • Communication · Preferred
  • Process Improvement · Preferred
  • Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Leadership
  • Team management
  • Safety management
  • Operational excellence
  • Process improvement
  • Stakeholder management
  • Budgeting
  • Emergency response
  • Construction management
  • Underground utilities
  • Microsoft Suite
  • Communication
  • Strategic planning
  • Training coordination
  • Natural Gas
  • Underground Utilities
  • Emergency Response
  • Workplace Inclusivity
  • Applied Science
  • Reconciliation
  • Management
  • Operational Excellence
  • Operations Management
  • Operations
  • Safety Culture
  • Process Improvement

Job areas

  • Energy
  • Management & Leadership
  • Construction
  • Security & Safety
  • Engineering
  • Operations Support Supervisor
  • Operations Supervisor (General)
  • Manufacturing Managers
  • General and Operations Managers

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