Contract Room Service Server

Job summary

The Room Service Server provides exceptional in-room dining experiences by delivering food and beverages according to Four Seasons standards. They are responsible for anticipating guest needs and maintaining extensive knowledge of menu options and wine lists.

Job details

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A warm welcome framed by spacious, modern design awaits you in the heart of Toronto's historic Yorkville neighbourhood. Enjoy authentic French cuisine paired with one of our 350 wine labels at Café Boulud, and specialty craft cocktails at our spirited lobby lounge and bar. Enjoy the serenity of our Forbes Travel Guide Five-Star rated Spa, or step out and explore the vibrant character of Toronto's most glamorous shopping and restaurant district. Join our team! Are you ready to take the next big step in your hospitality career? Four Seasons Hotel Toronto is currently looking for a talented and dynamic Contract Room Service Server who shares our passion for excellence and who infuses enthusiasm into everything they do! This role will be for approximate 6 month contract starting in October 2026 till Mid April 2027. About the role: The Room Service Server is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. The individual will provide an enjoyable, expertly served beverage and/or dining experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness. They anticipate and service guests’ needs before being asked and are knowledgeable about all available menu options, beverage lists and daily specials. Always just a telephone call away, around the clock, they will also perform duties to deliver an exceptional in-room dining experience and provides a wide selection of food and beverage options delivered to the comfort of guests’ rooms. What you will bring: We are looking for an individual who possesses an affinity for guest service! This position requires an applicant with a high level of wine and food knowledge as well as Smart Serve certification. Candidates must have excellent personal presentation and interpersonal skills. The ability to perform this position to Four Seasons Standards and learn the Sequence of Service is required. He/she must have the ability to lift up to 60lbs and applicants must have a flexible schedule with the ability to work all shifts including overnights, weekends and holidays. The ideal candidate will have an outgoing personality and a can-do approach to any request! Preferred qualifications & skills: 1-2 years previous server experience in a fast paced food and beverage operation Exceptional communication skills and command of English language Additional language a definite asset for career growth ​ What we offer: Paid time off, including vacation and floating days Exclusive discount and travel programs with Four Seasons Hotels and Resorts worldwide Complimentary meal per shift in our employee dining room, OASIS Complimentary dry cleaning of uniforms Excellent Training and Development opportunities, including educational assistance, discounted eCornell courses, and access to complementary e-training Monthly Employee Recognition celebrations and Bi-Annual Employee Parties Hourly rate is $17.60 plus gratuities ... and more! Schedule & Hours: Successful candidates possess open availability and the ability to work all shifts, including weekends, evenings, overnights, and holidays. We look forward to receiving your application! This is contract position for 6,5 month starting October 2026 to Mid April 2027 Successful candidates must possess legal work authorization in Canada. Work permit sponsorship is not available. This posting is for an existing vacancy within the organization. The hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

What you’ll do

The Room Service Server provides exceptional in-room dining experiences by delivering food and beverages according to Four Seasons standards. They are responsible for anticipating guest needs and maintaining extensive knowledge of menu options and wine lists.

Requirements

Candidates must have 1-2 years of previous server experience and possess a valid Smart Serve certification. Excellent interpersonal skills, a flexible schedule for all shifts, and the ability to lift up to 60lbs are required.

Benefits

• Paid time off
• Vacation
• Floating days
• Travel programs
• Complimentary meals
• Dry cleaning of uniforms
• Training and development opportunities
• Educational assistance
• Discounted eCornell courses
• Employee recognition celebrations

Listed skills

• Customer service · Preferred
• interpersonal skills · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Room service
• Food and beverage service
• Wine knowledge
• Smart Serve certification
• Customer service
• Interpersonal skills
• Sequence of service
• Communication skills
• Hospitality
• Fine dining
• Professionalism
• Lifting Ability
• Time Off Management
• Customer Service
• Communication
• Training And Development
• Dry Cleaning
• English Language
• Interpersonal Communications
• Restaurant Operation
• Friendliness
• Enthusiasm

Job areas

• Hospitality
• Food & Beverage
• Customer Service & Support
• Room Service Server
• Waiter / Waitress
• Waiters
• Waiters and Waitresses

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