Operations Supervisor

Moncton, NB
On-site
Posted Oct 4, 2026
1 position

Opens an external site

Employment type: Full-time
Experience level: Mid-level · 2+ years
Posting language: English
Working hours: 40 hours per week

Job summary

The Operations Supervisor will manage unionized staff, ensure compliance with safety and administrative policies, and conduct investigations into customer complaints. They will also participate in the disciplinary process and fill in on armored or ATM routes as needed.

Job details

GardaWorld Cash Services, an internationally recognized security company, is currently looking for an Operations Supervisor in Moncton, NB. GardaWorld Cash Services offers an entrepreneurial culture in which you can share your ideas and grow professionally. With a family and inclusive atmosphere, you will be able to develop your knowledge and open up your job opportunities. You will be part of an organization that actively encourages communication, interaction, sharing of ideas, and trust. Why choose GardaWorld? Competitive salary Insurance: Drugs, vision, dental, life, disability Pension Plan Work-life balance Employee Assistance Program Wellness Program (Halo Sleep Clinic) 3 weeks of leave after 1 year On-site parking Corporate Discounts Dynamic work team International company offering several long-term career opportunities. Opportunity for mentoring, coaching and training What you will be doing: Plan, organize and manage the work of unionized employees; Ensure that staff members comply with policies, administrative procedures, safety rules, collective agreements and government regulations; Act as a resource person for all employees in the assigned territory; Collaborate with other supervisors and staff to establish and implement policies, procedures and objectives; Promote safe work practices, by conducting safety audits, participating in company safety meetings, and meeting one-on-one with staff members; Monitor expenditures to ensure compliance with approved budgets; Conduct investigations to verify and resolve customer or shipper complaints; Collaborate with internal or external stakeholders to determine the causes of accidents that occur during transport and improve safety procedures; Fill-in on Armored and/or ATM routes when needed Participate in the disciplinary process or the settlement of grievances; All other related tasks. What we are looking for: Minimum of 2 years of experience in personnel management in a unionized environment; Good knowledge of Microsoft Word, Excel, Outlook; Valid Class 5 Drivers License with 6 or less demerits Possession of a valid Non-Restricted and Restricted Firearms License (PAL: Possession & Acquisitions License) Very good leadership, negotiation, and judgment skills; Strong focus on teamwork and partnership; Sense of urgency, exceptional communication and problem-solving skills Critical thinking and active listening developed. Are you dynamic, autonomous and results-oriented? Does the idea of working in an ever-changing environment excite you? Join our team and take part in all the many challenges that GardaWorld offers! We are committed to fostering an inclusive and accessible hiring process. If you require accommodation during any stage of the recruitment or interview process, please let us know. We will work with you to ensure your needs are met and that you can fully participate.

What you’ll do

Requirements

Candidates must have at least 2 years of personnel management experience in a unionized environment and possess a valid Class 5 driver's license. Additionally, a valid Non-Restricted and Restricted Firearms License (PAL) is required.