Server 1-FLD

Job summary

The server is responsible for providing friendly and timely service to guests on the gaming floor, including taking orders and processing payments. They must also maintain a clean and safe environment by stocking stations, clearing cups, and adhering to all health and safety regulations.

Job details

Key Accountabilities: * Serve guests in a friendly, professional, timely and enthusiastic manner * Ensure rounds are timely, include picking up cups, cleaning and stocking cups at the self-serve stations as well as guest service. May use beverage cart or Tray service * Properly ensure all payment is being received and recorded in the POS system * Set-up and maintenance of beverage carts * Deep cleaning of self-serve and beverage carts * Ensure the adherence to Smart Serve, Alcohol and Gaming Commission regulations and Flamboro Downs policies and procedures and GCE Liquor Service Policy * Report any loss or theft of company property to management * Maintain a clean and safe work environment * Inspect work area daily and report any hazards and/or defective equipment to management * Comply with all Health and Safety requirements including the use of personal protective equipment (PPE) as required * Report all injuries, accidents and unusual conditions to management immediately * Performs other duties as assigned or directed Educational and Functional Requirements: * High School Diploma; and be self-motivated with a positive attitude * Ability to multi-task and excel in a fast-paced environment * Strong organizational, interpersonal skills and communication skills * Ability to perform tasks effectively and safely within prescribed time limits * Maintain a positive working relationship with fellow employees and management as part of a team * Ability to acquire a criminal check or an AGCO Cat 2 license * Valid Smart Serve required

What you’ll do

The server is responsible for providing friendly and timely service to guests on the gaming floor, including taking orders and processing payments. They must also maintain a clean and safe environment by stocking stations, clearing cups, and adhering to all health and safety regulations.

Requirements

Candidates must possess a high school diploma and a valid Smart Serve certification. The role requires the ability to work in a fast-paced environment, strong communication skills, and the capacity to obtain a criminal record check or AGCO Cat 2 license.

Listed skills

• Customer service · Preferred
• Communication Skills · Preferred
• Multi-Tasking · Preferred
• interpersonal skills · Preferred
• Safety Compliance · Preferred
• Teamwork · Preferred
• Problem solving · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• POS system operation
• Communication skills
• Multi-tasking
• Organizational skills
• Interpersonal skills
• Safety compliance
• Food and beverage service
• Teamwork
• Problem solving
• Positivity
• Self-Motivation
• Management
• Customer Service
• Communication
• Functional Requirement
• Interpersonal Communications
• Multitasking
• Personal Protective Equipment
• Time Management
• Enthusiasm

Job areas

• Hospitality
• Food & Beverage
• Customer Service & Support
• Security & Safety
• Server
• Waiter / Waitress
• Waiters
• Waiters and Waitresses

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