IMPLEMENTATION SPECIALIST (CONTRACT) - HYBRID

Job summary

The Implementation Specialist manages the onboarding of new groups, ensuring accurate system setup, billing, and benefit package delivery. They serve as the primary point of contact for advisors and clients, providing training and resolving transition issues.

Job details

The Implementation Specialist manages the onboarding of new groups, ensuring accurate system setup, billing, and benefit package delivery. They serve as the primary point of contact for advisors and clients, providing training and resolving transition issues. Candidates must have a university degree or diploma, or equivalent professional experience in group insurance or customer service. A minimum of 1-3 years of experience in group insurance or benefits administration is required.

What you’ll do

The Implementation Specialist manages the onboarding of new groups, ensuring accurate system setup, billing, and benefit package delivery. They serve as the primary point of contact for advisors and clients, providing training and resolving transition issues.

Requirements

Candidates must have a university degree or diploma, or equivalent professional experience in group insurance or customer service. A minimum of 1-3 years of experience in group insurance or benefits administration is required.

Listed skills

• Technical Documentation · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Communication · Preferred
• Multi-Tasking · Preferred
• Microsoft Office · Preferred
• Project management · Preferred
• Client Relationship Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Group Insurance Administration
• Customer Service
• Project Management
• Data Quality Checks
• System Coding
• Client Relationship Management
• Plan Administrator Training
• Microsoft Office
• Communication
• Presentation Skills
• Multi-tasking
• Problem Solving
• Technical Documentation

Job areas

• Healthcare
• Customer Service & Support
• Finance & Accounting
• Administrative

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