Food and Beverage Manager

Chelsea, QC
On-site
Posted Oct 3, 2026
1 position

Opens an external site

Employment type: Full-time
Experience level: Mid-level · 2+ years
Minimum education: High school
Posting language: English
Working hours: 40 hours per week

Job summary

The Food and Beverage Manager oversees daily operations across multiple service points, ensuring high standards of service, safety, and regulatory compliance. They are also responsible for staff recruitment, training, inventory management, and driving business performance through effective leadership.

Job details

Food & Beverage Manager Passionate about the hospitality industry? Are you described as a dynamic, creative, and team-oriented leader? Are you looking to grow within a high-performing team in an inspiring environment? The food and beverage services at Nordik Spa Village complement and enhance our visitors’ experience. With five distinct dining options (the Restaurant, Panorama Lounge, Mezz Café, Biergarden, and the seasonal Shack), our F&B team extends the wellness ritual into a revitalizing culinary experience. Locally sourced food and beverages, served by attentive artisans, bring farm-to-table dining to life. What we are looking for: We are seeking a motivated and organized Food & Beverage Manager who can oversee operations, inspire teams, and ensure an exceptional guest experience, while contributing to staff management, inventory control, and overall business performance. Responsibilities include: Daily Operations * Manage and coordinate operations across all service points (Restaurant, Lounge, Mezz Café, Biergarden, and the seasonal Shack). * Ensure compliance with alcohol regulations, hygiene, sanitation, and workplace health and safety standards, following established procedures and cleaning checklists. * Lead, motivate, and develop teams to deliver high-quality customer service. * Ensure the health and safety of all employees and guests at all times. * Monitor and ensure task compliance during openings, closings, and shift changes, following standards and task checklists. * Create an engaging and dynamic environment where all staff work together to achieve high performance. * Address customer issues or complaints professionally and promptly. * Identify and resolve technical challenges related to operations (e.g., payment systems, POS, or other equipment). * Collaborate with managers of other departments to ensure a consistent guest experience. Administrative Functions * Ensure all employees adhere to presentation standards (uniforms, personal hygiene, etc.). * Recruit, select, and train staff in collaboration with the management team and coordinator. * Manage inventory efficiently, including stock levels, orders, and replenishment. * Support employee development by organizing training and performance management sessions two to three times per year. * Maintain company standards and service levels to increase sales and control costs through creative and engaging initiatives for staff. * Participate in committees or working groups within the organization to share best practices. * Perform other administrative duties as required. Qualifications * Post-secondary education. * Minimum of three (3) years of relevant supervisory experience in the food and beverage industry. * Ability to raise team awareness and ensure compliance with food allergy practices. * Bilingual in French and English (mandatory; approximately 75% of our clientele is English-speaking). * Valid Action Service or Smartserve certification (an asset). * Computer skills, including POS setup and Lightspeed experience (an asset). * Knowledge of wine, beer, and cocktails (an asset). Your profile stands out for your: * Analytical mindset and creative problem-solving skills. * Energy, leadership, and willingness to take on responsibilities. * Strong communication skills (written and verbal). * Good judgment and autonomy. * Proactive approach to conflict resolution. Salary and Benefits * Competitive salary. * Comprehensive benefits package (including telemedicine). * Investment in your skills (company-paid training, conferences, etc.). * Free spa access for you and a guest. * Free parking. * Discounts on food, massage therapy, spa treatments, and more.* *Conditions apply Work Schedule * Full-time, 40 hours/week. * Availability on weekends and holidays is required. * Schedule may include early mornings and evening shifts. About Us Groupe Nordik is the leading creator of Nordic spas in North America. Since opening in 2005, we have grown to over 500,000 visits annually across our three spas. Nordik Spa Village | Chelsea is our flagship spa, the first of its kind and the largest in North America. Our mission is to provide our guests with a place of rest and a refuge from the pressures of modern life. Our artisan teams are essential to bringing this mission to life for every guest. We create our teams with well-being in mind, offering a dynamic work environment fueled by a passion for growth and excellence.

What you’ll do

Requirements

Candidates must have post-secondary education and at least three years of supervisory experience in the food and beverage industry. Proficiency in both English and French is mandatory, along with strong communication, analytical, and leadership skills.