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Operations Manager – Warehouse / Cross Dock / Transportation

  • Calgary, AB
  • On-site
  • Posted Oct 2, 2026
  • 1 position

$85,000–$110,000 / year

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Employment type
Full-time
Experience level
Senior · 5+ years
Minimum education
Professional degree
Apply by
Oct 30, 2026
Posting language
English
Working hours
40 hours per week
Seniority
Director
Application method
Direct apply is available

Job summary

Oversee high-volume warehouse, distribution, cross-dock, transportation, fleet, dispatch, driver, and airport ramp operations, ensuring efficient freight movement and on-time delivery. Lead unionized employees, monitor service and scanning compliance, resolve operational issues, and coordinate activities across warehouse, transportation, dispatch, drivers, and ramp teams.

Job details

Job: Operations Manager – Warehouse / Cross Dock / Transportation- Operations Location: Calgary, AB Base Salary: 90K-110K, bonus, Benefits, Pensions, RRSP Full Time Permanent 5 days a week on Site Monday – Friday 8am -5pm Operations Manager – Warehouse / Cross Dock / Transportation Warehouse & Distribution Management Ramp Operations Management Front Line, Pick Pack, Employee Driver , Dispatch Management Transportation Union experience Our client is a global Transportation / Warehousing / Supply Chain organisation and has a job open for Operations Manager to oversee the ramp operations of high volume inbound outbound air freight, road, fleet, warehouse, cross-dock, distribution, driver management and transportation operations. This is an existing role based in Calgary, AB. This role will be responsible for ensuring efficient movement of freight through the operation while maintaining strong service levels, on-time delivery and operational standards. This is a union environment, managing unionised crew is a MUST have. The Operations Manager will oversee warehouse and distribution activities, inbound and outbound freight, transportation, fleet operations, company drivers, LTL and FTL shipments, and airport ramp operations. Responsibilities will include monitoring on-time delivery, tracing shipments, dispatch activities, claims and missed pick-ups, while ensuring freight moves efficiently through the operation. The role will oversee unionized employees across the operation and provide day-to-day leadership to ensure productivity, service and operational requirements are achieved. The Operations Manager will also be responsible for scanning compliance, service quality, resolving operational issues and ensuring effective coordination between warehouse, transportation, dispatch, drivers and ramp operations. The Operations Manager (Warehouse / Cross Dock / Transportation) will have min 4-5 years in senior leadership / management role in warehousing distribution transportation ideally within union facility with strong operations management experience managing KPI, continuous improvement, savings and productivity within warehousing, cross-dock, distribution and transportation. Degree is highly preferred; diploma in Logistics, Supply Chain, CITT CSCM and similar is highly preferred. Qualified applicants already in Calgary, AB willing to work 5 days on site are invited to forward their resumes in MS Word format to Preeti.Dayal@hays.com. Please write “Operations Manager – Warehouse / Cross Dock / Transportation” in the subject line of your e mail. While we thank all applicants for your interest, only the most qualified candidates will be contacted due to volume of applicants. AI may be used to screen, assess, or select applicants for this position.

What you’ll do

Oversee high-volume warehouse, distribution, cross-dock, transportation, fleet, dispatch, driver, and airport ramp operations, ensuring efficient freight movement and on-time delivery. Lead unionized employees, monitor service and scanning compliance, resolve operational issues, and coordinate activities across warehouse, transportation, dispatch, drivers, and ramp teams.

Requirements

Requires at least 4–5 years in a senior leadership or management role in warehousing, distribution, or transportation, with strong operations management experience; experience managing a unionized workforce is a must. A degree is highly preferred, as are a logistics or supply chain diploma and credentials such as CITT or CSCM.

Benefits

  • Bonus
  • Benefits
  • Pension
  • RRSP

Listed skills

  • Continuous Improvement · Preferred
  • Distribution Management · Preferred
  • KPI Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Warehouse Management
  • Distribution Management
  • Cross-Dock Operations
  • Transportation Management
  • Ramp Operations
  • Unionized Workforce Management
  • Fleet Operations
  • Dispatch Management
  • Freight Management
  • Inbound and Outbound Operations
  • KPI Management
  • Continuous Improvement
  • Productivity Improvement
  • On-Time Delivery
  • Shipment Tracking
  • Claims Management

Job areas

  • Logistics
  • Transportation
  • Management & Leadership

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