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Senior Servicenow Developer – SPM

On-site
Posted Oct 5, 2026
1 position

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Employment type: Contract
Experience level: Senior · 5+ years
Minimum education: Bachelor’s degree
Posting language: English
Working hours: 40 hours per week
Seniority: Associate
Application method: Direct apply is available

Job summary

Develop and optimize ServiceNow SPM solutions for healthcare portfolios, including demand, project, resource, financial, and application portfolio management. Build workflow automations and service experiences, integrate ServiceNow with enterprise systems, and support testing, releases, upgrades, governance, and platform performance.

Job details

As a Senior ServiceNow Developer specializing in Strategic Portfolio Management (SPM) and Service Development, you will play a pivotal role in designing, developing, and optimizing enterprise solutions on the ServiceNow platform for healthcare clients. This position is crucial for enabling effective portfolio, program, and project management, thereby streamlining healthcare delivery, improving investment decisions, and enhancing operational transparency and outcomes. You will leverage your technical acumen and industry experience to build scalable, innovative solutions that impact both clinical and administrative processes. DETAILED RESPONSIBILITIES STRATEGIC PORTFOLIO MANAGEMENT (SPM) Configure and develop ServiceNow SPM modules, including Demand Management, Project & Program Management, Resource Management, Portfolio Planning, Agile, and Application Portfolio Management (APM). Facilitate portfolio alignment and execution for healthcare initiatives such as clinical application deployments, digital health platforms, and infrastructure enhancements. Implement financial tracking and cost transparency (CAPEX/OPEX) using Investment Funding and portfolio financial management tools. Optimize resource capacity and allocation across IT and healthcare delivery teams using advanced resource planning capabilities. Develop interactive dashboards, reports, and KPIs to monitor portfolio health, financial performance, and resource utilization. SERVICE DEVELOPMENT; AUTOMATION Design and build custom scoped applications to automate healthcare‑specific workflows (e.g., credentialing, equipment tracking, internal service requests). Build and maintain intuitive Service Portals with user‑friendly interfaces for clinicians and administrative stakeholders. Create and enhance Service Catalog items, leveraging Flow Designer to implement complex approval and fulfillment workflows. Develop and maintain process automations using Flow Designer, business rules, client scripts, UI policies, and custom data tables. PLATFORM; INTEGRATION Support seamless integrations between ServiceNow SPM and ITSM, HR, ERP, and financial systems. Collaborate with business process consultants and functional teams to translate requirements into robust technical solutions. Participate actively in release management, solution testing, platform upgrades, and governance activities. Ensure adherence to ServiceNow best practices, design standards, and performance optimization protocols. SKILL REQUIREMENTS 7–8 years of hands-on experience in ServiceNow development, with a focus on SPM/PPM modules. Proven expertise in Service Portal development, Widget creation, Scoped Applications, and Flow Designer. Proficiency in JavaScript, Glide API, ServiceNow data modeling, and platform administration. Strong knowledge of project, portfolio, financial, and resource management principles, especially within healthcare or regulated environments. Experience working in Agile or SAFe (Scaled Agile Framework) delivery models. Excellent analytical and problem-solving skills with meticulous attention to detail. Ability to thrive in consulting or managed service settings, collaborating with cross-functional and client teams. Bachelor’s degree in Computer Science, Information Technology, or related discipline (or equivalent experience). OTHER REQUIREMENTS (OPTIONAL) ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) certifications. Experience integrating ServiceNow with ERP or financial systems. Exposure to ITSM and/or HR modules within ServiceNow. Prior experience delivering solutions in healthcare or highly regulated industries.

What you’ll do

Requirements

Requires 7–8 years of hands-on ServiceNow development experience, particularly with SPM/PPM, Service Portal, scoped applications, and Flow Designer, along with JavaScript, Glide API, and platform administration expertise. A bachelor’s degree in a related discipline or equivalent experience is required, with knowledge of portfolio and resource management and experience in Agile or SAFe delivery; relevant ServiceNow certifications and healthcare experience are optional.