Netcracker QA

Job summary

Test Netcracker BSS applications and end-to-end customer journeys across product catalog, CPQ, order management, CRM, billing, and customer lifecycle processes. Validate integrations with digital channels, middleware, APIs, databases, and downstream systems; manage defects and collaborate with business, development, architecture, and digital teams.

Job details

Senior QA Tester - Netcracker BSS Location Preference: Ottawa (1-2 days from office), else remote. Experience: 6-8 Years Role Summary Seeking a highly skilled QA Tester with hands-on experience in Netcracker BSS applications, including CPQ, Product Catalog, Order Management, CRM, Billing, and Customer Management. The ideal candidate should possess strong telecom BSS knowledge, end-to-end testing expertise, and experience validating integrations between Netcracker platforms and digital channels. Key Responsibilities Perform Functional, Integration, System, Regression, and UAT testing across Netcracker BSS applications. Validate end-to-end customer journeys spanning Product Catalog, CPQ, Order Capture, Order Management, CRM, Billing, and Customer Lifecycle Management. Test integrations between Netcracker BSS platforms and Digital Applications (Web, Mobile, Self-Service Portals), as well as middleware and API layers. Develop and execute test scenarios, test cases, and test data for complex business workflows. Conduct API, microservices, database, and interface validation testing. Identify, track, and manage defects through resolution. Collaborate with Business, Development, Architecture, and Digital teams to ensure quality delivery. Required Skills 6-8 years of QA/testing experience in Telecom BSS environments. Strong hands-on experience with Netcracker CPQ, Product Catalog, Order Management, CRM, and Billing modules. Solid understanding of telecom customer, product, offer, pricing, order, and billing processes. Experience testing integrations between Netcracker BSS, Digital Channels, Middleware, and downstream systems. Strong API testing experience using Postman, Swagger, SOAP UI, or similar tools. Good SQL/database validation skills. Experience with JIRA/ALM and Agile delivery methodologies. Strong analytical, debugging, and stakeholder communication skills. Preferred Exposure to automation testing tools such as Selenium. Experience with microservices, event-driven architectures, and cloud-based platforms. Telecom domain experience across Wireless, Wireline, or Converged services.

What you’ll do

Test Netcracker BSS applications and end-to-end customer journeys across product catalog, CPQ, order management, CRM, billing, and customer lifecycle processes. Validate integrations with digital channels, middleware, APIs, databases, and downstream systems; manage defects and collaborate with business, development, architecture, and digital teams.

Requirements

Requires 6–8 years of QA experience in telecom BSS environments, including hands-on testing of Netcracker CPQ, Product Catalog, Order Management, CRM, and Billing. Candidates should have strong API and SQL validation skills, familiarity with JIRA/ALM and Agile delivery, and experience testing integrations; automation, microservices, event-driven architectures, and cloud platforms are preferred.

Listed skills

• SQL · Preferred
• Jira · Preferred
• Agile · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Netcracker BSS
• Quality Assurance Testing
• Telecom BSS
• Functional Testing
• Integration Testing
• System Testing
• Regression Testing
• User Acceptance Testing
• API Testing
• Postman
• Swagger
• SOAP UI
• SQL
• JIRA
• Agile
• Selenium

Job areas

• Technology
• Software
• Engineering

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