Department Sales Manager

Job summary

Maintain appropriate staffing levels and place capable co-workers where they can support an excellent customer shopping experience. Lead, coach, and motivate the team to keep the facility efficiently stocked, present IKEA products effectively, share product and service knowledge, and achieve individual and team goals.

Job details

WHAT YOU'LL NEED TO HAVE • Minimum 5 years of related experience • Minimum 2 year of managerial experience A DAY IN YOUR LIFE WITH US • Maintain an optimal level of competent co-workers in the correct locations to create an excellent customer shopping experience. • Lead and coach co-workers to create a fully and efficiently stocked facility where the IKEA product range is presented in ways that inspire and satisfy customers. • Share up-to-date knowledge about the product range and IKEA services with co-workers. • Set individual and team goals and objectives focused on optimising customer shopping experience, whilst leading, coaching, supporting and motivating co-workers to achieve these goals and objectives. ABOUT THIS WORK AREA From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers. At the heart of our business, are our wonderful co-workers representing diversity in all dimen¬sions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together. Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA. Why you will love us Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including: • Wellness days (in addition to your vacation days!) • Extended health, dental, and vision coverage (for you and your family) • RRSP with IKEA contribution matching options • Eligibility for our annual IKEA bonus incentive plan • Flexible spending account • Life insurance • Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available) • Parental leave • Bereavement leave • Employee assistance program (that helps you support your mental, physical, and financial wellbeing) In the IKEA world, this position is officially referred to as Shopkeeper I The starting rate/ salary for this position ranges from 62710 CAD to 86226 CAD and will be based on relevant work experience.

What you’ll do

Maintain appropriate staffing levels and place capable co-workers where they can support an excellent customer shopping experience. Lead, coach, and motivate the team to keep the facility efficiently stocked, present IKEA products effectively, share product and service knowledge, and achieve individual and team goals.

Requirements

Candidates need at least five years of related experience and at least two years of managerial experience. No education requirements are specified.

Benefits

• Wellness Days
• Extended Health Coverage
• Dental Coverage
• Vision Coverage
• RRSP With Employer Matching
• Annual Bonus Incentive Plan
• Flexible Spending Account
• Life Insurance
• Merchandise Discounts
• Restaurant Discounts
• Free Drinks
• Healthy Meal Options
• Parental Leave
• Bereavement Leave
• Employee Assistance Program

Listed skills

• Product Knowledge · Preferred
• Leadership · Preferred
• Coaching · Preferred
• Retail operations · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail Sales
• People Management
• Leadership
• Coaching
• Team Motivation
• Goal Setting
• Customer Experience
• Staff Scheduling
• Product Knowledge
• Inventory Presentation
• Merchandising
• Retail Operations

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support

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