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Impact RecruitmentVerified Job Source

Personal Lines Broker

The primary responsibility is to maintain and service an existing book of personal lines insurance clients focusing on home and auto. The role emphasizes ensuring client retention through high-quality customer service and professional interactions.

  • Hybrid
  • Calgary, AB
  • Posted Aug 25, 2026
  • Apply by Sep 24, 2026
  • 1 position

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Job summary

Are you a seasoned personal lines insurance professional passionate about the local community? Are you looking to grow your career at a well-established brokerage with a supportive culture? If this sounds like you, keep on reading! In this role, your main responsibility is to maintain and service the book of business (personal line). There is no expectation to do sales, unless it's your preference. About the Position Manage and grow an existing book of personal lines clients (home & auto) Ensure the retention of the book of business by providing quality customer service Maintain professional client interactions with a high level of accountability and independence Potential opportunity to work on the commercial line accounts in the future based on your performance Job Requirements Level 2 Alberta license Minimum 5 years of experience in personal lines (home and auto) Strong self-starter with a high level of accountability and maturity Adaptable to a flexible work environment with limited structure or hierarchy Experience in smaller organizations preferred; not ideal for those needing strict structure or seniority-based progression Compensation & Benefits $55,000 - $75,000 base salary, depending on the experience, plus bonus and commission Hybrid working model - after passing the probation period Health benefits spending account Paid vacation At Aplin — together with our brands CompuStaff, Impact Recruitment, and Vantix Systems — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers. Accommodation is available upon request throughout all stages of the recruitment process.

What you’ll do

The primary responsibility is to maintain and service an existing book of personal lines insurance clients focusing on home and auto. The role emphasizes ensuring client retention through high-quality customer service and professional interactions.

Requirements

Candidates must hold a Level 2 Alberta license and have a minimum of 5 years of experience in personal lines insurance. A self-starter mentality and the ability to work in a flexible environment with limited structure are required.

Benefits

• Bonus • Commission • Health benefits spending account • Paid vacation

Listed skills

  • Customer servicePreferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Personal Lines Insurance
  • Customer Service
  • Client Retention
  • Account Management
  • Home Insurance
  • Auto Insurance
  • Accountability
  • Independence

Job areas

  • Finance & Accounting
  • Sales
  • Customer Service & Support

Additional details

Minimum education
Professional degree
Minimum experience
5+ years
Apply by
Sep 24, 2026
Posting language
English
Working hours
40 hours per week
Seniority
Not Applicable
Application method
Direct apply is available