Assistant Manager, Restaurant

Job summary

The role involves planning, organizing, and evaluating daily restaurant operations while supervising and training staff. It also requires ensuring health and safety compliance and addressing customer concerns to provide quality service.

Job details

Overview Languages English Education No degree, certificate or diploma Experience 3 years to less than 5 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting Urban area Responsibilities Tasks Evaluate daily operations Monitor staff performance Plan and organize daily operations Recruit staff Set staff work schedules Supervise staff Train staff Ensure health and safety regulations are followed Address customers' complaints or concerns Provide customer service Credentials Certificates, licences, memberships, and courses Food Safety Certificate Additional information Work conditions and physical capabilities Fast-paced environment Work under pressure Attention to detail Combination of sitting, standing, walking Personal suitability Accurate Client focus Dependability Efficient interpersonal skills Flexibility Organized Reliability

What you’ll do

The role involves planning, organizing, and evaluating daily restaurant operations while supervising and training staff. It also requires ensuring health and safety compliance and addressing customer concerns to provide quality service.

Requirements

Candidates need 3 to 5 years of experience and a Food Safety Certificate. No formal degree is required, but personal suitability traits like reliability and flexibility are essential.

Listed skills

• Customer service · Preferred
• Organization · Preferred
• interpersonal skills · Preferred
• Attention to detail · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Daily Operations Evaluation
• Staff Performance Monitoring
• Staff Recruitment
• Scheduling
• Staff Supervision
• Staff Training
• Health and Safety Compliance
• Customer Complaint Resolution
• Customer Service
• Attention to Detail
• Interpersonal Skills
• Organization

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support