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Job details

Title: Operations Officer III Duration: 12 Months (Extension/Conversion possible) Schedule: 7am-6pm – 7, 8, 9, 10 start times, Rotational Work Location: 101st Street NW, Edmonton, AB T5J 5E8, Hybrid – 4 days on site Pay Rate: $25.48/hr Typical Day-to-Day Responsibilities: Managing daily volumes and meeting service timelines Strong attention to detail and quality control Sound judgment and appropriate escalation of issues Adherence to policies, procedures, and risk controls Clear communication with several partners and team members Attendance and reliability Must-Have Hard Skills 3-5 years of overall Experience Post-secondary education Data entry experience Meeting SLA Basic computer skills Basic MS Office skills Soft Skills Attention to detail Nice-to-Have Banking experience Credit experience Bilingual experience

What you’ll do

Manage daily volumes and meet service timelines while ensuring strict adherence to policies and risk controls. Communicate effectively with partners and team members to maintain quality control and escalate issues appropriately.

Requirements

Requires 3-5 years of overall experience and post-secondary education. Candidates must possess basic computer skills, data entry experience, and a strong attention to detail.

Listed skills

• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Data Entry
• MS Office
• SLA Management
• Quality Control
• Risk Controls
• Banking
• Credit Analysis
• Bilingualism

Job areas

• Finance & Accounting
• Administrative