COMMUNITY CASE MANAGER

Starting Date: Friday, June 26

Reporting to the Director of Community, The Case Manager - Community, this position is responsible for Case Management including but not limited to, goal planning, client assessments, weekly check-ins, support and advocacy. The individual in this role will develop a detailed understanding of the operations of Community Programs and could work in a dynamic and ever-changing environment, assisting the clients in developing life skills.

ROLES AND RESPONSIBILITIES INCLUDE:

• Collaborative Mindset Fostering open communication and cooperation to achieve shared organizational goals.

• Culture of SupportContributing to a positive work environment by building strong, trust-based relationships with all team members and departments.

• Interdepartmental Problem-SolvingWorking closely with all departments to identify challenges and share knowledge to drive solutions to create a united team.

• Participating in staff events and functions Essential to support fun and dynamic team functions to participate in CDC culture.

POSITION SUMMARY:

• Mentoring clients and overseeing clients’ progress and interventions

• Monitoring housing and providing support, advice, and direction while ensuring open communication

• Maintaining conditions of properties, including keeping high standards of health, safety, and cleanliness for the clients

• Reporting to Property Management on all maintenance needs as well as emergencies related to property

• Tracking progress of clients and frequently analyzing, assessing and reviewing their objectives

• Keeping accurate and up to date case files, incorporating regular written case notes for clients, as well as relapse prevention plans relevant to all client cases

• Attending all meetings relevant to your position, i.e. weekly staff meetings, daily case management meetings, and other meetings on an as needed basis

• Working hours is Tuesday to Saturday, and serves as on call rotation once every six weeks

Q****UALIFICATIONS AND REQUIREMENTS:

• Post-secondary degree/diploma/certificate in Social Work, Addictions Studies, Psychology, Behavioral Science, or a related and relevant discipline is preferred

• A minimum of 3 years’ experience working in the field of addiction and with marginalized populations

• Valid Driver’s License with 2 million liability insurance

• Well-developed and effective communication skills (written and oral)

• Demonstrated skills in critical thinking

• Experience with HMIS data base is an asset

• Flexibility for after-hours work as required to meet client needs

SKILLS AND ABILITIES:

• Ability to effectively manage confrontations and conflict

• Self-starter with excellent organizational and problem-solving skills

• Ability to manage priorities and workflow demonstrating excellent time management skills

• Knowledge of local social service agencies and referrals

• Knowledge in preparing reports, and ability to maintain client case files

• Ability to work with minimal supervision, take initiative and be self-motivated

• Acute attention to detail and a commitment to excellence and high standard

We thank all applicants for their interest; however, only qualified candidates selected for interviews will be contacted. We regret that we are unable to accept telephone inquiries.