Senior Manager, Architectural Operations

Location: Calgary, Alberta

Reports To: MHC President Employment Type: Full-Time, Permanent

Position Summary

Mosaic Holding Corporation is seeking a Senior Manager, Architectural Operations to lead the operational, financial, and strategic performance of its Architecture Division. This role is responsible for optimizing project delivery, resource planning, production, quality management, and profitability while supporting the continued growth of the business across Canada, the United States, and international markets.

The successful candidate will drive operational excellence, improve project performance, develop high-performing teams, and ensure consistent delivery of architectural services across Canadian and offshore operations.

Key Responsibilities

Operational Leadership

Lead the day-to-day operations of the Architecture Division. Develop and monitor departmental KPIs, budgets, and performance metrics. Improve workflows, production efficiency, and resource utilization. Standardize project delivery processes and operational procedures.

Project & Financial Management

Oversee project performance related to schedule, budget, profitability, quality, and client satisfaction. Manage departmental P&L, forecasting, utilization, WIP, and gross margin. Review projects at key milestones to ensure successful delivery and risk management.

Resource & Team Leadership

Lead workforce planning, staffing, and production scheduling across Canadian and offshore (MHCEG) teams. Mentor managers and project leaders while supporting recruitment, performance management, and professional development. Foster a culture of accountability, collaboration, innovation, and continuous improvement.

Technical & Operational Excellence

Ensure consistent QA/QC, BIM standards, Revit workflows, and technical quality across all projects. Lead process improvements through Lean practices, digital transformation, AI adoption, and ERP integration. Support business development through proposal reviews, fee planning, client engagement, and strategic pursuits.

Key Accountabilities

Revenue growth of the Architecture Division Departmental EBITDA and profitability Successful project delivery and client satisfaction Production planning across Canadian and offshore teams Resource integration with Structural, MEP, and Procurement teams Standardization of BIM, QA/QC, and project delivery practices Capacity planning to support growth across Canada, Florida, and international markets

Qualifications

Education Bachelor or Master of Architecture Registered Architect

Experience

12+ years of architectural experience 7+ years in leadership or operations management Proven success managing multidisciplinary teams, project delivery, and financial performance

Technical Skills

Revit Autodesk Construction Cloud / BIM 360 Bluebeam Microsoft Project ERP systems Microsoft 365 Building Codes and Contract Administration

Leadership Competencies

Strategic Thinking Operational Excellence Financial Acumen Team Leadership Change Management Communication & Collaboration Coaching & Mentoring Client Relationship Management

Why Mosaic Holding Corporation? Join a growing, multidisciplinary organization committed to innovation, operational excellence, and sustainable growth. This role offers the opportunity to shape the future of our Architecture Division while leading high-performing teams and delivering exceptional results across North America and international markets.