Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Communication, general. Business administration and management, general. Project management. Tasks: Act as spokesperson for an organization. Address customers' complaints or concerns. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Set up cost monitoring and reporting systems. Maintain and manage digital database. Answer clients' inquiries and provide information. Answer inquiries and provide information to customers. Answer written and oral inquiries. Receive and log complaints. Document work completed. Prepare and/or deliver educational, publicity and information programs, materials and sessions. Gather, research and prepare communications material. Co-ordinate workshops. Liaise, consult and communicate with engineers, architects, owners, contractors and subcontractors on changes and adjustments to cost estimates. Explain procedures, risks and benefits to clients. Assist in the preparation of brochures, reports, newsletters and other material. Produce informational materials to increase awareness of services available. Computer and technology knowledge: MS Word. MS Excel. MS PowerPoint. MS Outlook. MS Project. Zoho CRM. MS Office. Enterprise resource planning (ERP) software. MS Windows. Internet. Desktop publishing software. Area of specialization: Project management. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Judgement. Organized. Team player. Initiative. Dependability. Reliability. Ability to multitask. Punctuality. Quick learner. Honesty. Screening questions: Do you have experience working in this field?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Experience: 2 years to less than 3 years. Employment terms options: Morning. Workplace information: Hybrid.