Consultant, Digital Platforms Jobs in Toronto, Ontario, Canada
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Toronto, Ontario, Canada
Top Benefits
About the role
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What you’ll be doing The Consultant, Digital Platforms & Insights, reports to the Chapter Lead - Digital Platforms and contributes to cross-functional squad projects that deliver Adobe Experience Cloud initiatives. This role brings platform, data, and measurement expertise to help squads plan, implement, validate, and optimize scalable Adobe experiences across digital channels. At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.
How you’ll succeed
Deliver Adobe experience projects - Support squad delivery of Adobe Experience Cloud capabilities, including Adobe Analytics, Adobe Journey Optimizer, Adobe Experience Platform, Adobe Target, tagging, personalization, and related integrations. Translate business goals into clear platform, data, and measurement requirements. Enable squad execution - Partner with product, technology, analytics, marketing, and governance teams to manage scope, dependencies, risks, testing, validation, reporting, and optimization across delivery workstreams. Strengthen chapter capability - Share subject matter expertise, reusable standards, documentation, and best practices that improve delivery consistency, platform adoption, and client experience outcomes.
Who you are
You have 5 to 7 years of experience in digital experience, analytics, personalization, MarTech delivery, or related platform implementation work. You understand Adobe and MarTech platforms. You have experience with Adobe Experience Cloud capabilities, digital data collection, tagging, campaign tracking, A/B testing, measurement frameworks, and client journey optimization. You are technically fluent. You can work with platform architecture, data development, integration concepts, QA, and validation; experience with JavaScript, SQL, Python, R, or ObservePoint is an asset. You are a strong consultant and communicator. You can simplify complex platform and data topics, present clear recommendations, influence stakeholders, and support decision-making across teams. You thrive in agile delivery. You are comfortable working in a chapter model while contributing to squad priorities and balancing reusable standards with project-specific needs. You bring the right foundation. A degree in business, mathematics, marketing, finance, information management, statistics, or a related field, or equivalent work experience, is required; a Master’s degree is an asset.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions What you need to know CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency). We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay, 18th Floor Employment Type Regular Weekly Hours 37.5 Skills Communication, Customer Engagement, Digital Channels, Digital Leadership, Digital Marketing Optimization, Marketing Analytics, Media Strategies, User Experience (UX)
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About CIBC
CIBC is here to help all our clients reach their goals.
We know the importance of reliable financial products and services, and we’re dedicated to providing them in a way that lets you bank however you want, whenever you want.
With innovative tools designed around your priorities and a team fully focused on your success, you’ll get the insights you need to get even closer to achieving your goals.
This culture of innovation and shared values of trust, teamwork and accountability are why we’ve been named a top employer in Canada. They’re also why a career at CIBC is more than a job—it’s an opportunity to grow and work alongside some of the brightest in Canada.
La Banque CIBC est là pour aider tous nos clients à atteindre leurs objectifs.
Nous connaissons l'importance de produits et services financiers fiables, et nous nous engageons à les fournir d'une manière qui vous permette d'effectuer vos opérations bancaires comme vous le souhaitez, quand vous le souhaitez.
Avec des outils innovants conçus autour de vos priorités et une équipe entièrement centrée sur votre réussite, vous obtiendrez les informations dont vous avez besoin pour vous rapprocher encore plus de vos objectifs.
Cette culture de l'innovation et les valeurs partagées de confiance, de travail d'équipe et de responsabilité sont la raison pour laquelle nous avons été nommés l'un des meilleurs employeurs au Canada. C'est aussi pourquoi une carrière à la Banque CIBC est plus qu'un emploi : c'est une occasion de grandir et de travailler aux côtés de certaines des personnes plus brillantes au Canada.