Job Description The Director of Automation and Optimization (Global Security) will report to the Senior Director of Access Provisioning (IAM Operations) to lead the improvement of application access provisioning and de-provisioning activities across RBC and its subsidiaries. This role will involve working closely with peers such as Provisioning, Intelligence, Automation, and Control Governance teams to gain deep knowledge of processes, identify automation opportunities, and drive solutions that accelerate provisioning cycles, reduce manual effort, and enhance compliance. The selected candidate will be accountable for championing process efficiency, consulting on governance frameworks, and building a high-performing optimization team. What will you do? Analyze current access provisioning and de-provisioning workflows across enterprise applications to identify and prioritize bottlenecks, redundancies, and manual touchpoints requiring automation Develop comprehensive automation strategies and roadmaps to accelerate provisioning/de-provisioning cycles, reduce manual effort, improve SLA compliance Work collaboratively with IAM colleagues, business stakeholders, and application teams to translate requirements into actionable automation plans Partner with automation teams to evaluate and design automation tools and engines that will optimize existing manual provisioning workflows Consult on the establishment of governance frameworks, such as metrics and monitoring mechanisms, to track automation performance and ensure access control integrity Partner with Engineering and Application teams to integrate automation solutions within DevOps pipelines and enterprise architecture RPA technologies, and integration platforms to … Design and optimizing access provisioning workflows using automation platforms, APIs, and scripting languages. What do you need to succeed? Must have: 10+ years of Identity & Access Management, or related Technology and Operations, experience; with 5+ years in a leadership or senior technical role Expert-level proficiency in Identity & Access Management controls and best practices; including enterprise and/or industry identity management systems, access provisioning platforms and IAM protocols Expert-level proficiency in workflow analysis and process mapping with experience implementing automated solutions with time-saving results Advanced proficiency with automation technologies: workflow automation tools, RPA platforms, scripting languages (Python, PowerShell, Java), and API integrations Demonstrated success in reducing manual touchpoints, improving process cycle times, and managing large-scale automation initiatives Experience with JIRA, and documentation tools for process tracking and automation governance Strong analytical, problem-solving, and design skills with excellent oral and written communication abilities Nice-to-have Computer Science, Engineering, or related technical degree/diploma Proven expertise optimizing and automating manual workflows using automation engines and RPA platforms Hands-on experience with SQL, database querying, and integration platforms to connect provisioning systems Hands-on experience with enterprise IAM tools such as Sailpoint, Okta, CyberArk, or Microsoft Entra ID etc. Experience with cloud platforms (AWS, Azure) and hybrid identity environments Background in cybersecurity and access control best practices Familiarity with DevOps frameworks and CI/CD pipeline integration What's in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team A world-class training program in financial services Opportunities to do challenging work #LI-POST #TechPJ Job Skills Access Management, Access Provisioning, Automation, Automation Technology, Automation Tools, Collaboration, Communication, Documentations, IAM Tools, Identity Access Management (IAM), Leadership, Teamwork, Work Collaboratively, Workflow Analysis, Workflow Automation, Written Communication Additional Job Details Address: 16 YORK ST:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: TECHNOLOGY AND OPERATIONS Job Type: Regular Pay Type: Salaried Posted Date: 2026-06-29 Application Deadline: 2026-07-31 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com.‎ We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.