The salary range for this position is CAD $44.85/Hr. - CAD $56.02/Hr.

Come work as a Mental Health & Addictions Case Coordinator with Vancouver Coastal Health (VCH) on the Adult Mental Health team at HOpe Center in North Vancouver, B.C. Apply now to join our team

Within the context of a client and family-centred framework and continuum-based care model and in accordance with established standards of professional practice and the vision, values and policies of the organization, works as part of an interdisciplinary mental health care team to provide treatment and case management services that are both inclusionary and flexible for individuals with mental illness and/or concurrent disorders to meet the needs of the client and to provide integration and continuity across the care continuum.

Provides client care to the seriously mentally ill adult population and who are at risk due to a combination of psychiatric symptoms, complex medical/social factors and/or significant caregiver stress. Establishes and maintains relationships with, and consults with, clients, their families and colleagues to provide appropriate treatment services based on best practices and client need. Performs key duties such as intake, mental health assessments and treatment planning. Implements therapeutic interventions, crisis intervention and consultation to facilitate and coordinate client access.

This work is framed within VCH’s commitments to our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion and Planetary Health.

About The North Shore Adult Community Mental Health Team

The Adult Community Mental Health team (located at the HOpe Centre) provides specialized, community-based services for adults living with serious or persistent mental illness, as well as individuals who may be in the early stages of developing a mental health disorder. Clients are supported through inclusionary, flexible care, with services tailored to individual needs and delivered through a combination of in-office appointments, home visits, and community outreach.

This is a multidisciplinary team, with psychiatrists, nurses, social workers, occupational therapists, and other allied health professionals working collaboratively.

About The HOpe Centre

The HOpe Centre on the Lions Gate Hospital campus is the focal point for mental health services on the North Shore. Opened in 2014, the HOpe Centre hosts two mental health inpatient units alongside a range of community-based outpatient mental health services. The HOpe Centre has an on-site Blenz café, with additional shops and restaurants within walking distance, creating a welcoming and accessible environment for clients, families, and staff.

Education & Experience

Master's degree in an allied health discipline from a recognized program. One (1) year recent, related experience providing support and treatment to adults with mental health issues, or an equivalent combination of education, training or experience. Valid BC Drivers License and access to a personal vehicle for business-related purposes, as required.

Knowledge, Skills & Abilities

Broad knowledge of mental illness and treatment. Broad knowledge of substance abuse and addictions treatment. Broad knowledge of psychopharmacology (indications and side-effects). Broad knowledge of supportive counselling skills. Broad knowledge of other facilities and community resources. Broad knowledge of other health care disciplines and their role in client care. Broad knowledge of adult education principles, methods and tools. Broad knowledge of legislation and government policies and procedures that relate to clients. Demonstrated ability to conduct mental health assessments and provide treatment planning and crisis intervention. Demonstrated ability to apply knowledge of theory and practice to a case management process. Demonstrated ability to communicate effectively, both verbally and in writing, with clients and their families, colleagues, physician, and other health care staff, both one-on-one and in groups. Demonstrated listening and information seeking skills that promotes communication and lead to a co-operative approach to problem solving within an interdisciplinary setting. Demonstrated ability to establish workload priorities. Demonstrated ability to work both independently and collaboratively as a member of an interdisciplinary team. Demonstrated ability to work with individuals with diverse backgrounds. Demonstrated ability to adjust to new or unexpected events. Demonstrated ability to problem solve. Demonstrated ability to deal effectively with conflict situations. Demonstrated ability to provide consultation, leadership and work direction. Ability to operate related equipment including applicable software applications. Physical ability to perform the duties of the position.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan Grow your career with employer-paid training and leadership development opportunities Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families Award-winning recognition programs to honour staff, medical staff and volunteers Access to exclusive discount offers and deals for VCH staff

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.

Only short-listed applicants will be contacted for this posting.

Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https//my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.

Thank you for your interest in Vancouver Coastal Health.