Senior ServiceNow Developer

Job summary

Design, develop, configure, and maintain ServiceNow applications, integrations, workflows, and customizations across ITSM, CSM, and a custom Finance module. Collaborate with stakeholders and QA teams to test and release solutions, troubleshoot production issues, and document technical designs and support procedures.

Job details

**Only 10+ Years ServiceNow Developement Experienced candidates required. Role: Senior ServiceNow Developer Location: Calgary, AB (Remote) Hiring Mode: Contract Pay: up-to CAD 100/Hr. **Only 10+ Years ServiceNow Developement Experienced candidates required. Role Summary We are seeking an experienced Senior ServiceNow Developer to design| build| configure| and support enterprise ServiceNow solutions across ITSM| CSM and a custom Finance module built on Accounts Payable Operations (APO). The ideal candidate will have strong hands-on development skills| practical experience and the ability to deliver scalable| maintainable solutions that improve operational efficiency and service quality. Key Responsibilities Design| develop| and maintain ServiceNow applications| integrations| and customizations aligned to business and technical requirements. Build and support core ServiceNow artifacts such as business rules| script includes| client scripts| UI policies| UI actions| ACLs| scheduled jobs| and background scripts. Lead development and configuration activities within ITSM and CSM modules| ensuring dependable workflows| forms| notifications| and customer-facing processes. Develop and maintain Flow Designer flows| subflows| approvals| and orchestration logic to automate business processes across key ServiceNow modules. Create and execute Automated Test Framework (ATF) test suites to validate functionality| reduce regression risk| and support release quality. Collaborate with business stakeholders| process owners| architects| and QA teams to translate requirements into effective technical solutions. Troubleshoot defects| performance issues| and production incidents provide root-cause analysis and implement sustainable fixes. Support upgrades| enhancements| update sets| deployments| and release management activities in multi-environment ServiceNow programs. Document technical design| configuration decisions| support procedures| and testing evidence in a clear and reusable manner. Required Qualifications Minimum 10 years of hands-on ServiceNow development experience. Minimum 10 years of overall IT experience. Hands-on experience supporting and developing ITSM and CSM modules. Strong experience building server-side and client-side ServiceNow customizations| including business rules| script includes| client scripts| UI policies| and related framework components. Practical experience with Flow Designer and ATF. ServiceNow Certified System Administrator (CSA) certification is required. Strong understanding of ServiceNow data model| catalogworkflow concepts| forms| lists| notifications| and role-based access controls. Experience working in Agile or iterative delivery environments with cross-functional teams. Preferred Qualifications ServiceNow Certified Implementation Specialist (CIS) certifications in ITSM| andor CSM. Hands on experience working on custom OOB functionalities related to Finance domain. Experience with integrations using RESTSOAP APIs| IntegrationHub| MID Server| or scripted integrations. Experience with performance troubleshooting| set-up of platform best practices| and governance of customization standards. Exposure to CMDB| knowledge management **Only 10+ Years ServiceNow Developement Experienced candidates required

What you’ll do

Design, develop, configure, and maintain ServiceNow applications, integrations, workflows, and customizations across ITSM, CSM, and a custom Finance module. Collaborate with stakeholders and QA teams to test and release solutions, troubleshoot production issues, and document technical designs and support procedures.

Requirements

Requires at least 10 years of hands-on ServiceNow development and overall IT experience, including development and support of ITSM and CSM modules. Candidates must hold the ServiceNow CSA certification and have practical experience with platform customizations, Flow Designer, and ATF; ITSM or CSM CIS certifications and Finance-domain experience are preferred.

Listed skills

• Production · Preferred
• Technical · Preferred
• analysis · Preferred
• procedures. · Preferred
• Teams · Preferred
• Client · Preferred
• management · Preferred
• Integrations · Preferred
• Development · Preferred
• Agile · Preferred
• Customer · Preferred
• Configuration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• ServiceNow Development
• IT Service Management (ITSM)
• Customer Service Management (CSM)
• Business Rules
• Script Includes
• Client Scripts
• UI Policies
• Flow Designer
• Automated Test Framework (ATF)
• REST/SOAP Integrations
• IntegrationHub
• MID Server
• Agile Delivery
• Performance Troubleshooting
• Release Management
• ServiceNow Certified System Administrator (CSA)

Job areas

• Technology
• Software
• Customer Service & Support
• Finance & Accounting
• Manufacturing

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