Union Market/Student Market Customer Service Representatives
The Customer Service Representative is responsible for performing store opening and closing duties while providing excellent service to students. They must also manage cash transactions and maintain store inventory by stocking shelves and handling deliveries.
- On-site
- Hamilton, ON
- Posted Aug 12, 2026
- 1 position
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Job summary
Union Market is your home away from home. The only place on campus that is run by students for students, we brew the most affordable (and best tasting!) coffee on campus. We have the best prices on bagels, snacks, sandwiches, juice, and chocolate milk, making Union Market your one-stop-shop for everything you need to get through your day. We have fair trade coffee and chocolate bars to choose from, as well as organic chips, pretzels, gluten-free snacks, and granola bars. With the best prices, fair trade products, and an ever-changing soundtrack in the store, you’ll be sure to come back for more. The Customer Service Representative is responsible for store opening/closing duties and customer service during store operating hours. Please note this posting closes Wednesday, August 26 at 11:59pm, however, we will be reviewing candidates on an ongoing basis. Knowledge, Skills and Abilities Skills in verbal communication required to deal with customers and others within the organization Organizational skills an asset Background in customer service oriented industry Effort & Responsibility Ability to make decisions quickly and often without warning i.e. customer service situations Responsible for dealing with large amounts of cash Working Conditions Work environment is pleasant but challenging Frequent lifting including heavy objects, while stocking shelves or putting away deliveries Training and Experience Experience in cash procedures preferably in a computerized atmosphere Equipment Computerized POS system Calculator Debit/Credit machine For a full list of duties and responsibilities, please download the full job description. Hours: Variable Rate: A
What you’ll do
The Customer Service Representative is responsible for performing store opening and closing duties while providing excellent service to students. They must also manage cash transactions and maintain store inventory by stocking shelves and handling deliveries.
Requirements
Candidates should possess strong verbal communication skills and a background in a customer service-oriented industry. The ability to handle cash and perform physical tasks such as lifting heavy objects is required.
Listed skills
- Customer servicePreferred
- Cash handlingPreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Verbal communication
- Customer service
- Cash handling
- Organizational skills
- POS system operation
- Lifting heavy objects
- Stocking shelves
- Decision making
- Calculators
- Cash Handling
- Organizational Skills
- Stocking Merchandise
- Decision Making
- Customer Service
- Communication
- Inventory Management
- Student Marketing
- Verbal Communication Skills
Job areas
- Customer Service & Support
- Retail
- Food & Beverage
- Customer Service/Marketing Representative
- Customer Service Representative (General)
- Inquiry Clerks
- Customer Service Representatives
Additional details
- Minimum experience
- 0+ years
- Posting language
- English
- Working hours
- 40 hours per week