Since being founded in 1899 Miele has followed its 'Immer Besser' brand promise. As the world’s leading manufacturer of premium domestic appliances, we create delightful experiences – not only with regard to the quality of our products, but also in terms of performance, convenience, design and sustainability. For our customers, this means the peace of mind of knowing that choosing Miele is a good decision – and probably the decision of a lifetime. Our product portfolio includes kitchen appliances such as ovens, steam ovens, refrigerators, coffee machines and dishwashers as well as vacuum cleaners, washing machines and dryers. Dishwashers, washer-extractors and tumble dryers for commercial use as well as washer-disinfectors and sterilisers for use in medical applications augment this line-up. Miele is a family-run company in the fourth generation with eight production plants in Germany as well as one plant each in Austria, the Czech Republic, China and Romania. The company is represented with its own sales subsidiaries and via importers in almost 100 countries. In the 2020 fiscal year, the Miele Group achieved sales of 4.5 bn, 6.5% more than in 2019. Miele employs around 20,944 people worldwide.
On-site · Vaughan
The Sales Consultant is responsible for providing a premium customer experience and achieving store sales targets through expert product knowledge. They will also manage the retail environment, prepare quotes, and coordinate events to generate new leads.
On-site · Montréal
Your Responsibilities Provide positive consumer interaction at the highest level 1. The individual in most cases should be the last person on site, a remedy is their responsibility with support of the resources around them (RSM, Customer Care, etc) Provide feedback to the RSM and potentially inform fellow Service Technicians on… 1. Findings after attending site to resolve appliance challenges 2. Based on observations and remedies, co-ordinate training requirements and technical communication for the Field to the RSM and Technical Services from a VG perspective Maintain relationships with 3…
On-site · Vaughan
Job Description Your Responsibilities Provide positive consumer interaction at the highest level 1. The individual in most cases should be the last person on site, a remedy is their responsibility with support of the resources around them (RSM, Customer Care, etc) Provide feedback to the RSM and potentially inform fellow Service Technicians on… 1. Findings after attending site to resolve appliance challenges 2. Based on observations and remedies, co-ordinate training requirements and technical communication for the Field to the RSM and Technical Services from a VG perspective Maintain rel…
Hybrid · Vaughan
Handle high volumes of inbound and outbound customer calls while providing effective resolutions and upselling products. Maintain accurate documentation of all interactions in the database and participate in ongoing training to improve performance.
On-site · Toronto
The supervisor is responsible for managing daily retail operations, including opening and closing registers and overseeing inventory. They also act as a floor role model to ensure exceptional customer service and adherence to company policies.
On-site · Vaughan
Your Responsibilities Handle a high volume of inbound and outbound customer calls in a timely, professional, and friendly manner Follow established communication scripts and guidelines while adapting your approach to the customer’s needs Identify customer issues, research solutions, and provide clear, accurate, and effective resolutions or alternatives Recognize and act on opportunities to upsell Miele products and services where appropriate Build strong customer relationships by consistently going the extra mile and delivering an exceptional service experience Accurately document all custom…
On-site · Calgary
Diagnose, repair, and maintain Miele Professional equipment at various commercial and institutional customer sites. Ensure accurate documentation, manage service records, and build strong customer relationships through professional technical support.
Hybrid · Vaughan
The Ecommerce Operations Specialist manages day-to-day website operations, including product activations, category configurations, and content updates. They also serve as the first line of support for order and voucher issues while coordinating technical fixes with external agencies.
On-site · Montréal
The Chef Partner will handle cooking events for small or large groups, including demonstrations and training sessions. They will also maintain cleanliness and safety in the kitchen while executing Miele recipes as defined.
On-site · Toronto
Provide a premium customer experience to achieve store sales targets and maintain the Miele Experience Centre. Responsibilities include preparing quotes, selling products, and generating leads through consumer events.
On-site · Montréal
The Service Technician is responsible for providing high-level consumer interaction, acting as the final point of contact on-site to resolve appliance challenges with available resources. This role also involves providing technical feedback, coordinating training needs, and maintaining daily operational organization of tools, inventory, and communications.
On-site · Vaughan
The technician is responsible for the installation, service, and maintenance of Miele professional appliances. They must also maintain high-quality customer relations and complete all necessary service reports and documentation.
Hybrid · Vaughan
The Director of Supply Chain Management is responsible for developing and implementing a 3-5 year strategic plan to drive efficiency, innovation, and cost control across all supply chain functions. They will lead logistics processes, manage external partners, and oversee the development of a high-performing team to meet business objectives.
On-site · Vaughan
The Service Technician is responsible for providing high-level consumer interaction and resolving appliance challenges on-site. They must also maintain van inventory, coordinate training requirements, and communicate technical findings to regional management.
Hybrid · Vaughan
Lead and develop a bilingual customer service team while overseeing daily operations to meet key performance indicators. Manage complex customer escalations and implement continuous improvement initiatives to drive operational efficiency.
Hybrid · Vaughan
You will develop and execute territory sales plans to grow the project pipeline and build long-term relationships with architects, designers, and developers. Additionally, you will support the full project lifecycle from design consultation and specification through to product selection and sales coordination.
Remote
Your Responsibilities Provide positive consumer interaction at the highest level 1. The individual in most cases should be the last person on site, a remedy is their responsibility with support of the resources around them (RSM, Customer Care, etc) Provide feedback to the RSM and potentially inform fellow Service Technicians on… 1. Findings after attending site to resolve appliance challenges 2. Based on observations and remedies, co-ordinate training requirements and technical communication for the Field to the RSM and Technical Services from a VG perspective Maintain relationships with 3rd…
Remote
Your Responsibilities Provide a consistent superior premium customer experience to achieve store sales targets and demonstrate expert Miele product knowledge Always embrace the Miele Experience strategy and operational guidelines and ensure customers enjoy a hassle-free, premium retail experience Have the ability to wear different hats, ensuring the Miele Experience Centre is always pristine Prepare customer quotes and orders Sell Cash-and-Carry products, cross and up-sell products, providing owner education, assisting with events Has the ability to create leads from consumer events which tak…
On-site · Vaughan
The Sales Consultant will provide product demonstrations, consultations, and sales support to customers while maintaining showroom standards. They will also assist with administrative duties, event coordination, and team-based sales targets.
Remote
Your Responsibilities Shift: Tuesday to Saturday 7:30-4:00 with opportunity for overtime Complete in-home delivery and Installation of Major Domestic Appliances (dishwashers, refrigerators, wall ovens, stove tops, coffee makers, laundry machines) Complete daily reports Interact daily with dispatch and management Perform site inspections What we are looking for 4 years previous experience on high end appliance installations Valid driver’s license with clear abstract Team player, ability to work in various groups, sites, and shifts Reliable and punctual Ability to lift some heavy equipment Gas…
