Food Service Supervisor

Job summary

Establish work schedules and supervise, coordinate, and train food service staff, including food preparers and counter attendants. Estimate supplies, maintain operational records, ensure food and service quality, and address customer concerns.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Establish methods to meet work schedules Supervise and co-ordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures Estimate ingredient and supplies required for meal preparation Ensure that food and service meet quality control standards Address customers' complaints or concerns Maintain records of stock, repairs, sales and wastage Establish work schedules Supervision 5-10 people Food service counter attendants and food preparers Additional information Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Walking Attention to detail Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Initiative Dependability Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for newcomers and refugees Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.) Supports newcomers and/or refugees with foreign credential recognition Support for youths Offers on-the-job training tailored to youth Support for Indigenous people Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations

What you’ll do

Establish work schedules and supervise, coordinate, and train food service staff, including food preparers and counter attendants. Estimate supplies, maintain operational records, ensure food and service quality, and address customer concerns.

Requirements

Requires a secondary school graduation certificate and 1 year to less than 2 years of experience. The role involves supervising 5–10 employees and working in a fast-paced environment under pressure and tight deadlines.

Listed skills

• Customer service · Preferred
• Attention to detail · Preferred
• Food safety · Preferred
• Food preparation · Preferred
• Quality Control · Preferred
• Sanitation · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Staff Training
• Work Scheduling
• Food Preparation
• Food Portioning
• Sanitation
• Food Safety
• Inventory Estimation
• Quality Control
• Customer Complaint Resolution
• Recordkeeping
• Attention To Detail
• Customer Service
• Oral Communication
• Dependability
• Initiative

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support

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