Customer Service/Sales Representative

Job summary

You will provide professional client support via multiple channels while maintaining product knowledge and documenting requests. Additionally, you will drive business growth by identifying sales opportunities, managing renewals, and assisting with brokerage implementations.

Job details

We’re hiring at NexOne for a Customer Service & Inside Sales (Bilingual), full-time, located at Saint-Hubert. 📍 Job Details Location: Saint-Hubert, Québec (near Quartier DIX30) Rate: CAD $23-$26/hour + Commissions $ Type: Full-time Start: As soon as you’re ready 💼 What You’ll Be Doing Provide fast, professional solutions to client inquiries via phone, email, chat Maintain up-to-date knowledge of our products, services, and promotions Document requests in our support system and route them appropriately Create informative self-help content (written & video) for our community Assist brokerage implementations with a specialist as needed Develop new business and renewals — make recurring client calls, build lasting relationships Promote and propose our training courses Analyse client business needs and propose complementary solutions ✅ What We’re Looking For Excellent communication skills in French & English, spoken + written Experience with customer support via phone/email Ability to identify opportunities, generate leads, cross-sell Strong prioritization skills & result-driven mindset 🎯 Bonus If You Have: Familiarity with multiple operating systems (Win 10, macOS, Android, iOS) Experience learning new software and training others Knowledge of major web browsers (Edge, Firefox, Chrome, Safari) Experience with help-desk and electronic communication tools 🤝 Why NexOne? We’re a fast-growing company in the real-estate tech space, offering a full suite of tools for brokers & agencies across Canada and beyond. Our offices are conveniently located (with free parking!), and we value work-life balance with team-BBQs and holiday dinners. 📧 Ready to join us? Send your resume by applying today, we’ll move fast and look forward to meeting you! Salary: 23 - 26 CAD Per hour

What you’ll do

You will provide professional client support via multiple channels while maintaining product knowledge and documenting requests. Additionally, you will drive business growth by identifying sales opportunities, managing renewals, and assisting with brokerage implementations.

Requirements

Candidates must be bilingual in French and English with proven experience in customer support and sales. Strong prioritization skills and the ability to learn new software and technical tools are essential for this role.

Benefits

• Free parking
• Team-BBQs
• Holiday dinners

Listed skills

• Software · Preferred
• French · Preferred
• Customer support · Preferred
• Customer service · Preferred
• Product Knowledge · Preferred
• Client · Preferred
• Sales · Preferred
• Communication · Preferred
• Prioritization · Preferred
• Customer · Preferred
• email · Preferred
• English · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer support
• Inside sales
• Lead generation
• Cross-selling
• Communication skills
• Bilingualism
• Technical troubleshooting
• Software training
• Relationship management
• Documentation
• Time management
• Result-driven mindset
• Inside Sales
• Cross-Selling
• Electronic Communication
• Microsoft Windows 10
• Apple IOS
• Mac OS
• Safari (Web Browser)
• Customer Support
• Multilingualism
• Brokerage
• Customer Service
• Communication
• Operating Systems
• English Language
• Firefox
• French Language
• Help Desk Support
• Web Browsers
• Real Estate
• Prioritization

Job areas

• Customer Service & Support
• Sales
• Technology
• Customer Service Sales Representative
• Customer Service Representative (General)
• Inquiry Clerks
• Customer Service Representatives

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