Retail Sales Representative

Job summary

The Inside Sales Representative is responsible for building and maintaining strong relationships with customers. The role involves managing sales cycles and supporting the General Manager in the Calgary branch.

Job details

Role: We have an immediate opening for a Retail Sales Representative in our Calgary branch. Reporting to the General Manager, the Inside Sales Representative builds and maintains relationships with our customers. This is a full-time, permanent position with opportunities for growth and job task variety. Responsibilities Responsibilities: Answering incoming calls Dealing with walk in customers and providing product information Preparing quotes and estimates Following up on all quotes Providing excellent customer service Supporting joint sales, marketing and communications related activities Updating and maintaining customer lists Assisting with processing of warranty claims Supporting the Residential division as needed Participating in and supporting trade shows Communicate with the Field Operations department/Install Coordinator for project scheduling Maintain positive customer relationships, for CDS, in collaboration with the local General Manager and sales team Maintain a positive attitude and communication style with customers and employees in all circumstances In conjunction with the sales team, maintain the quote log for the division Ensure all quotes and bids adhere to gross margin expectations for the division Being an advocate for customer online reputation management campaigns to drive customer reviews and feedback Provide coverage to various positions in the branch as needed other duties as assigned Skills: Customer service savvy and above average communication, written and verbal Above average computer skills with working knowledge of MS Outlook (including calendar) Ability to prioritize tasks and strong communication skills Superior resourcefulness, integrity, and strong work ethic Very organized with great attention to detail Ability to work in a team environment Qualifications Qualifications: 1-3 years of experience in customer service or related experience Good computer skills with working knowledge of Microsoft Office Suite and Internet Explorer Experience managing sales cycles or customer relationships would be an asset Possess a valid Driver's License and vehicle Must be able to successfully pass pre-employment screening requirements including background check, drug, alcohol and health assessment We offer: A positive work environment with competitive pay and an excellent benefit plan Opportunity to build a long-term career with upward mobility Excellent Health and Dental benefits offered for full time employees COR Certified workplace Equal opportunity employer To Apply: If this career opportunity sounds like the right fit for you, apply online at creativedoor.com with your resume and include your salary expectations. Please add “INSIDE SALES - CALGARY” to the subject line of all correspondence. Applications will be accepted until the position has been filled. COMPANY:Creative Door

What you’ll do

The Inside Sales Representative is responsible for building and maintaining strong relationships with customers. The role involves managing sales cycles and supporting the General Manager in the Calgary branch.

Requirements

Candidates need 1-3 years of customer service experience and proficiency in Microsoft Office. A valid driver's license, vehicle, and the ability to pass pre-employment screenings are required.

Benefits

• Competitive Pay
• Health Benefits
• Dental Benefits
• Career Growth Opportunities
• COR Certified Workplace

Listed skills

• Customer service · Preferred
• Communication Skills · Preferred
• Microsoft Office Suite · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Microsoft Office Suite
• Sales Cycle Management
• Customer Relationship Management
• Communication Skills

Job areas

• Sales
• Customer Service & Support
• Construction
• Trades

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