Dental Administrator

Job summary

The Dental Administrator acts as the primary point of contact for patients, managing scheduling, treatment plan explanations, and insurance billing. They also support the clinical team to ensure efficient daily operations and maintain accurate patient records.

Job details

About the Role We're excited to be hiring a full-time Dental Administrator at Dentist North York. We see this role as a service-minded professional who loves a fast-paced environment within a health care setting. Specifics about the role: Job Type: Full Time Position: Dental Administrator Location: North York, ON Clinic: Dentist North York Schedule: Days, Evenings, Weekends Wage range: $23-$30 hourly Your day will be dynamic, but your impact will be consistent: Be the first point of contact for patients in person, over the phone, and via email Create a welcoming and professional experience for every patient interaction Coordinate and optimize the daily schedule, including managing last-minute changes Support patient communication, referrals, and coordination with external offices Explain treatment plans, insurance coverage, and payment options clearly and confidently Process patient and insurance billing while maintaining accurate records Follow up on outstanding accounts receivable as needed Maintain and update patient records within the clinic management system Support the clinical team to ensure efficient and seamless daily operations Who You Are You’re someone who is organized, adaptable, and passionate about creating a great patient experience. Qualifications & Experience Minimum 1 year of experience in administration, reception, or customer service Experience in a dental or healthcare setting is considered a strong asset Experience with dental software such as ClearDent, Dentrix, or AbelDent is an asset IPAC certification is considered a bonus, but not required You’re Also Someone Who: Communicates clearly, confidently, and professionally Thrives in a fast-paced, team-oriented environment Is highly organized with strong multitasking abilities Brings a calm, friendly, and patient-first approach to every interaction Works well independently while contributing positively to the team Is flexible and adaptable to changing schedules and clinic needs Who We Are At Passion Dental Group, we believe great dentistry starts with great people. We’re a community of driven professionals who are passionate about: Delivering exceptional patient care Building strong, supportive teams Creating opportunities for personal and professional growth We invest in our people first — because when our teams succeed, our clinics thrive. Learn more: passiondental.ca #PassionLP

What you’ll do

The Dental Administrator acts as the primary point of contact for patients, managing scheduling, treatment plan explanations, and insurance billing. They also support the clinical team to ensure efficient daily operations and maintain accurate patient records.

Requirements

Candidates must have at least one year of experience in administration, reception, or customer service. Experience in a dental or healthcare setting and familiarity with dental software like ClearDent, Dentrix, or AbelDent are considered strong assets.

Listed skills

• Customer service · Preferred
• Dentrix · Preferred
• Administrative Support · Preferred
• Multitasking · Preferred
• Data entry · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Patient communication
• Schedule coordination
• Treatment plan explanation
• Insurance billing
• Records management
• Customer service
• Multitasking
• ClearDent
• Dentrix
• AbelDent
• Administrative support
• Reception
• Conflict resolution
• Data entry
• Patient Communication
• Treatment Planning
• Accounts Receivable
• Dentistry
• Billing
• Customer Service
• Clinic Management Systems
• Communication
• Dental Informatics
• Operations
• System Support
• Team Oriented
• Coordinating

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Dental Administrator
• Healthcare Administrator (General)
• Health Service Managers
• Medical and Health Services Managers

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