Food Services Manager

Job summary

Monitor staff performance, plan and organize daily operations, set work schedules, and supervise and train staff. Ensure health and safety regulations are followed, address customer complaints, and provide customer service.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Monitor staff performance Plan and organize daily operations Set staff work schedules Supervise staff Train staff Ensure health and safety regulations are followed Address customers' complaints or concerns Provide customer service Additional information Work conditions and physical capabilities Fast-paced environment Repetitive tasks Attention to detail Standing for extended periods Personal suitability Client focus Efficient interpersonal skills Flexibility Ability to multitask Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for newcomers and refugees Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.) Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Support for youths Provides awareness training to employees to create a welcoming work environment for youth Support for Indigenous people Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

What you’ll do

Monitor staff performance, plan and organize daily operations, set work schedules, and supervise and train staff. Ensure health and safety regulations are followed, address customer complaints, and provide customer service.

Requirements

A secondary school graduation certificate is required, along with 1 year to less than 2 years of experience. The role requires customer focus, efficient interpersonal skills, flexibility, multitasking, attention to detail, and the ability to work in a fast-paced environment and stand for extended periods.

Listed skills

• Customer service · Preferred
• interpersonal skills · Preferred
• Attention to detail · Preferred
• Daily Operations Planning · Preferred
• Multitasking · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Staff Performance Monitoring
• Daily Operations Planning
• Work Scheduling
• Staff Training
• Health And Safety Compliance
• Complaint Resolution
• Customer Service
• Attention To Detail
• Interpersonal Skills
• Flexibility
• Multitasking

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support

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