Shift Manager - Fast Food Restaurant

Original job posting

Supervise and coordinate staff activities in food preparation and portioning while ensuring quality control standards are met. Manage operational tasks including scheduling, supply requisition, and addressing customer complaints.

Job details

Overview Languages French Education College/CEGEP Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting Cafeteria Food service establishment Coffee shop On-site customer service Fast food outlet or concession Restaurant Responsibilities Tasks Establish methods to meet work schedules Requisition food and kitchen supplies Supervise and co-ordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures Estimate ingredient and supplies required for meal preparation Ensure that food and service meet quality control standards Address customers' complaints or concerns Maintain records of stock, repairs, sales and wastage Prepare and submit reports Prepare food order summaries for chef Supervise and check assembly of trays Supervise and check delivery of food trolleys Establish work schedules Supervision Staff in various areas of responsibility Experience and specialization Target audience Young adults Additional information Work conditions and physical capabilities Fast-paced environment Work under pressure Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Flexibility Team player Initiative Dependability Benefits Other benefits Free parking available Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for persons with disabilities Provides physical accessibility accommodations (for example: ramps, elevators, etc.) Provides visual accessibility accommodations (for example: braille, screen readers, etc.) Provides auditory accessibility accommodations (for example: transcription software, teletypewriters, etc.) Support for newcomers and refugees Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.) Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.) Supports newcomers and/or refugees with foreign credential recognition Offers mentorship programs that pair newcomers and/or refugees with experienced employees Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

What you’ll do

Supervise and coordinate staff activities in food preparation and portioning while ensuring quality control standards are met. Manage operational tasks including scheduling, supply requisition, and addressing customer complaints.

Requirements

Requires 1 to 2 years of experience and a college or CEGEP education. Candidates must be flexible team players with strong communication skills capable of working in a fast-paced environment.

Benefits

• Free Parking

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• safety procedures · Preferred
• Training · Preferred
• interpersonal skills · Preferred
• Quality Control · Preferred
• Reporting · Preferred
• Inventory management · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Inventory Management
• Training
• Quality Control
• Customer Service
• Scheduling
• Sanitation Procedures
• Safety Procedures
• Reporting
• Interpersonal Skills
• Oral Communication
• Teamwork

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support