Store Manager - Retail

Job summary

Direct and organize the convenience store’s daily operations, including merchandise selection, pricing, marketing, budgeting, and monitoring sales and expenses. Recruit, supervise, and evaluate staff while resolving customer concerns and operational issues such as supply shortages.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 2 years to less than 3 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting Retail service establishment Willing to relocate Convenience store Responsibilities Tasks Direct and control daily operations Evaluate daily operations Plan and organize daily operations Manage staff and assign duties Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales Determine merchandise and services to be sold Implement price and credits policies Develop and implement marketing strategies Plan budgets and monitor revenues and expenses Determine staffing requirements Resolve issues that may arise, including customer requests, complaints and supply shortages Recruit, hire and supervise staff and/or volunteers Oversee payroll administration Conduct performance reviews Supervise office and volunteer staff Supervision 3-4 people Experience and specialization Computer and technology knowledge Point of sale system Inventory control software Electronic mail Spreadsheet Adobe Acrobat Reader MS Outlook Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for newcomers and refugees Offers mentorship programs that pair newcomers and/or refugees with experienced employees

What you’ll do

Direct and organize the convenience store’s daily operations, including merchandise selection, pricing, marketing, budgeting, and monitoring sales and expenses. Recruit, supervise, and evaluate staff while resolving customer concerns and operational issues such as supply shortages.

Requirements

Requires a secondary school graduation certificate and 2 to less than 3 years of experience. The role involves supervising 3–4 people and using point-of-sale systems, inventory control software, email, spreadsheets, Adobe Acrobat Reader, and MS Outlook.

Listed skills

• Budgeting · Preferred
• Customer service · Preferred
• Inventory Control · Preferred
• Point-of-sale systems · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Daily Operations Management
• Staff Management
• Market Research
• Sales Analysis
• Merchandise Planning
• Pricing Policies
• Marketing Strategy
• Budgeting
• Revenue and Expense Monitoring
• Recruitment and Hiring
• Payroll Administration
• Performance Reviews
• Customer Service
• Inventory Control
• Point-of-Sale Systems
• Spreadsheet Software

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support

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