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Parts Advisor

  • Vancouver, BC
  • On-site
  • Posted Aug 7, 2026
  • 1 position

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Employment type
Full-time
Experience level
Mid-level · 2+ years
Posting language
English
Working hours
40 hours per week

Job summary

The Parts Advisor is responsible for picking and delivering parts to internal customers while maintaining a clean and well-stocked inventory. They also assist customers with part selection, provide price quotes, and manage the receiving of goods from suppliers.

Job details

Parts Advisor - McLaren Vancouver, Vancouver, BC V6J 1H7 McLaren Vancouver Drive Your Career Forward with Pfaff Automotive At Pfaff Automotive, part of the Lithia & Driveway organization, we're powered by people and driven to deliver results. As one of the largest automotive retailers in North America, we're focused on growing people who are passionate about providing memorable experiences for our guests and who want to make an impact—both in their store and across the company. We are looking for a Parts Advisor to join our team at McLaren Vancouver. You will report to the Fixed Operations Manager onsite at our location in Vancouver, British Columbia. You will be responsible for the picking of parts and their delivery to internal customers and helping to maintain a clean and well stocked inventory. What You'll Do: Assist with receiving goods, check and count items unloaded from the suppliers and report any discrepancies to management. Assist all customers in selecting required parts ensuring optimum customer service. Inform customers of companion part requirements and specials and ensure that the customer is exposed to the full product line. Answer phone calls, providing price quotes and other information. Use company vehicle to drop off or pick up parts from suppliers/customers. Pick parts using picking ticket and deliver to technician's work bench. Return all parts from workshop that are not needed or required by technicians. Perform other duties as assigned by the Fixed Operations Manager What You'll Bring: 3+ years of working experience as a Parts Advisor. CDK experience required Valid driver's license and clean driver's abstract Aptitude for numbers. Interpersonal, communication and customer service skills. Detail oriented, organized and multi-tasking skills. Total Rewards Pfaff Automotive offers a comprehensive benefits package designed to support you and your family, with options that include: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Disability Coverage Life Insurance RRSP Plans Employee Stock Purchase Plan Professional Development & Growth Opportunities Vehicle Purchase Discounts Employee Assistance & Wellness Programs Ready to Join the Ride? If you're a go-getter who's ready to wow people with your amazing customer service and grow your career with a company that invests in its people—Pfaff Automotive wants to hear from you. Apply today and start driving your future forward with McLaren Vancouver! About Us At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential. Pfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment or selection process, please let us know and we will work with you to find an accommodation by emailing careers@pfaffauto.com. We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process

What you’ll do

The Parts Advisor is responsible for picking and delivering parts to internal customers while maintaining a clean and well-stocked inventory. They also assist customers with part selection, provide price quotes, and manage the receiving of goods from suppliers.

Requirements

Candidates must have at least 3 years of experience as a Parts Advisor and proficiency with CDK software. A valid driver's license with a clean abstract and strong numerical and interpersonal skills are also required.

Benefits

  • Medical plan
  • Dental plan
  • Vision plan
  • Paid holidays
  • Paid time off
  • Disability coverage
  • Life insurance
  • RRSP plans
  • Employee stock purchase plan
  • Professional development
  • Vehicle purchase discounts
  • Employee assistance program
  • Wellness programs

Listed skills

  • Customer service · Preferred
  • Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Parts management
  • Customer service
  • Inventory management
  • CDK software
  • Communication skills
  • Interpersonal skills
  • Detail oriented
  • Organizational skills
  • Multi-tasking
  • Numerical aptitude
  • Receiving goods
  • Parts picking
  • Technical support
  • Valid Driver's License
  • Artificial Intelligence
  • Management
  • Customer Service
  • Employee Assistance Programs
  • Entrepreneurial Leadership
  • Interpersonal Communications
  • Multitasking
  • Operations Management
  • Product Lining
  • Purchasing
  • Detail Oriented

Job areas

  • Retail
  • Logistics
  • Customer Service & Support
  • Transportation
  • Parts Advisor
  • Parts Counter Representative
  • Shop Sales Assistants
  • Parts Salespersons

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