PURE Canadian Gaming

Verified Job Source

1,001–5,000 people

About

PURE SERVICE. PURE REWARDS. PURE ENTERTAINMENT. Our history is strong and our future is bright. We’re PURE Canadian Gaming and we’re proud to be bringing our unique brand of gaming to Albertans. We may have officially started our business in 2013 but our history goes back well over 25 years with the inception of Casino ABS. Heinz Oldach built Casino ABS into one of Alberta’s best gaming companies and we’re pleased to carry his legacy into a new era. And what an era it promises to be. PURE Canadian Gaming offers Albertan’s greater customer service, a higher level of entertainment, Alberta’s best Players Club Rewards program and a strong commitment to the communities in which we live and work. Above all, PURE offers you more fun than you can imagine. We look forward to serving you and to ushering in a new spirit of customer service—one in which we believe is the best in Alberta. PURE Canadian Gaming operates four high-energy, action-packed Canadian casinos, Casino Calgary, Casino Lethbridge, Casino Yellowhead and Casino Edmonton. These Alberta casinos offer gamblers state-of-the-art slot machines, video lottery terminals, off-track betting, live action tables and limit and no-limit poker. Away from the action the hospitality includes restaurants with an executive chef, delis with fresh and delicious food, a mix of bar venues and live weekend entertainment!

Open positions

Dual rate Full-Time Count Room Banker/ Attendant

On-site

Title Banker Reports To Slot Supervisor Summary The Banker is responsible for overseeing the count room team and the daily accounting of all daily slot revenues. Core Competencies * Customer Service * Integrity * Team Player * Communication Job Duties * Supervise Count Room Team * Daily slot revenue processing * Verification of cage counts from previous night * Preparation and verification of daily floats * Preparation of deposits in a timely manner * Preparation of required reporting * Balancing of the Count Room daily Characteristics must include: * Integrity and high standards *…

Compliance and AML Administrator

On-site

Title Compliance and AML Administrator – Casino Calgary REPORTS TO Director of Surveillance and Gaming Compliance SUMMARY Reporting to the Director of Surveillance and Gaming Compliance, The AML Administrator will be responsible for working closely with AGLC inspectors and ensuring the business is within AGLC regulations. CORE COMPETENCIES * Customer Service * Accountability * Integrity * Collaboration JOB DUTIES * Work closely with AGLC AML inspectors * Ensure property is in compliance with all AGLC requirements REQUIREMENTS * Must be able to travel to sites as needed * Minimum 1…

Games Manager

On-site

Title Games Manager Reports To General Manager Summary The Games Manager effectively manages and leads table games staff to achieve and maintain a high level of job performance and exceptional customer service. This individual will assume responsibility in the absence of Senior Management (Department heads). Core Competencies * Customer Service * Decision Making and Judgement * Leadership * Communication Job Duties * Assumes responsibility in the absence of Senior Management (Department heads). * Ensures all employees are well informed and aligned with the company Mission, Vision, Pr…

Experienced Poker Dealer

On-site

Reports To Games Manager Summary The Casino Dealer works out of the Games department. They are responsible for the conduct of the card game at their table and adding to the entertainment and enjoyment of customers. Working on a tight time frame, speed and accuracy is an intricate part of this position. Core Competencies • Customer Service • Team Work • Interpersonal Awareness • Communication Job Duties • Responsible for the conduct and control of the games smoothly and legally • Conduct the game according to AGLC terms and conditions as well as company policy • Sell chips to guest…

Pit Manager

On-site

Title Dual Rate Pit Manager & Games Manager REPORTS TO Senior Games Manager SUMMARY A Pit Manager oversees the activity of the dealers on the table games. He/she works in liaison with the dealers to handle customer concerns, address game issues and provide quality customer service. For unresolved issues, the Pit Manager will escalate to the Games Manager. The Games Manager effectively manages and leads table games staff to achieve and maintain a high level of job performance and exceptional customer service. This individual will assume responsibility in the absence of Senior Management (…

Floor Supervisor / Experienced Floor Supervisor

On-site

Title Floor Supervisor REPORTS TO Games Manager SUMMARY A Floor Supervisor oversees the activity of the dealers on the table games. He/she works in liaison with the dealers and Pit Managers to handle customer concerns, address game issues and provide quality customer service. CORE COMPETENCIES * Customer Service * Leadership and Decision Making * Communication * Teamwork JOB DUTIES * Supervises and monitors activity of the dealers on the table games. No more than two types of games at one time. * Participates in various aspects during opening and closing of the casino table games. *…

Houseman

On-site

Title Houseman Reports To Games Manager Summary The Houseman is an essential member of the front-line team, contributing to customer service excellence. He/She is responsible for ensuring the poker room is being run in accordance with AGLC Terms and Conditions and House rules. He/She will respond to guest’s inquiries and problems in person and respond to incoming calls. Core Competencies * Customer Service * Team Work * Communication * Interpersonal Awareness Job Duties * Ensure Poker Room is being run according to AGLC Terms and Conditions and House Rules. * Answer Phones. * Open an…