Food and Beverage Supervisor

Job summary

The Food and Beverage Supervisor assists the manager in overseeing daily casino operations to ensure high guest satisfaction and efficient service. Responsibilities include supervising staff, managing inventory and costs, handling customer inquiries, and preparing payroll.

Job details

Title Food & Beverage Supervisor Reports To Food & Beverage Manager Summary The Food & Beverage Supervisor assists the Food and Beverage Manager in managing the department to ensure superior guest satisfaction. This individual will assist in overseeing the overall food and beverage operations at the casino. Core Competencies * Customer Service * Decision Making and Judgement * Supervisory and Mentoring * Communication Job Duties * Assist Food and Beverage Manager in managing the department to ensure superior guest satisfaction. * Assist with scheduling staff. * Assist with Inventory and Cost Control. * Handle customer inquiries and complaints in a quick and effective manner. * Assist with basic restaurant operations. * Able to motivate staff. * Ensure policies and standards are adhered to. * Supervise staff, building morale and fostering an environment of co-operation and efficiency. * Prepare payroll. * Assist in employee performance reviews, evaluations and discipline when required. Requirements * Prior supervisory experience preferred. * Strong Food and Beverage knowledge. * 3 – 4 years’ experience working in Food and Beverage operations. * Excellent communication skills. * Computer knowledge * Point of Sales system knowledge * Pro-serve certification * Individuals 18 years or over * Available to work all shifts, including evenings, weekends, and holidays * Ability to obtain security clearance. * Pleasant, outgoing, energetic individual * Someone who is enthusiastic, Team player, Easy going personality, Willingness to learn Work Conditions * Must be able to stand for prolonged time periods * Pushing, pulling, bending, stooping, upward reaching and prolonged periods of standing and/or walking * Must be available to work all shifts including evenings, weekends, and holidays * Must be able to work in a fast-paced working environment

What you’ll do

The Food and Beverage Supervisor assists the manager in overseeing daily casino operations to ensure high guest satisfaction and efficient service. Responsibilities include supervising staff, managing inventory and costs, handling customer inquiries, and preparing payroll.

Requirements

Candidates should have 3-4 years of experience in food and beverage operations and possess strong communication and computer skills. A Pro-serve certification is required, and the individual must be available to work flexible shifts including evenings, weekends, and holidays.

Listed skills

• Customer service · Preferred
• Inventory Control · Preferred
• Cost Control · Preferred
• Decision Making · Preferred
• Communication · Preferred
• Team Leadership · Preferred
• scheduling · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Decision Making
• Supervisory
• Mentoring
• Communication
• Inventory Control
• Cost Control
• Scheduling
• Payroll Preparation
• Performance Management
• Point of Sales Systems
• Pro-serve Certification
• Conflict Resolution
• Team Leadership
• Energetic
• Supervision
• Willingness To Learn
• Employee Performance Management
• Sales
• Mentorship
• Operations
• Restaurant Operation
• Security Clearance
• Customer Inquiries
• Enthusiasm

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support
• Food and Beverage Supervisor
• Restaurant / Food Service Supervisor
• Restaurant Managers
• First-Line Supervisors of Food Preparation and Serving Workers

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