Hospitality Leader

Montréal, QC
On-site
Posted Sep 1, 2026
1 position

Opens an external site

Employment type: Full-time
Experience level: Senior · 5+ years
Posting language: English
Working hours: 40 hours per week

Job summary

The Hospitality Leader will oversee dining room operations, ensuring service excellence and a seamless guest experience while fostering a high-performing team culture. They are responsible for driving financial performance, managing labor and sales goals, and collaborating cross-functionally to support the overall success of the restaurant.

Job details

With over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our distinguished portfolio of Restaurants within our Design Galleries globally. Our goal is to blur the line between home and hospitality, creating an integrated experience that engages our guests and immerses them in the RH lifestyle. RH is seeking an experienced and visionary Hospitality Leader to cultivate service and operational excellence in our restaurants, fostering an environment that embodies the highest standards of hospitality. In this role, you will develop talent, refine systems and create unforgettable experiences for our Team Members and guests. The ideal candidate is a strategic, passionate leader who thrives in a fast-paced, dynamic setting and is committed to elevating both people and performance. As a key leader within the business, you will collaborate cross-functionally to enhance the overall success of RH Hospitality. YOUR RESPONSIBILITIES * Lead and develop Team Members and Leaders with a people-first mindset by providing ongoing coaching, structured training and in-the-moment guidance to uphold RH’s dining room service standards and support professional growth * Define and guide the strategic direction of the dining team by overseeing recruitment, hiring and onboarding to build a high-performing team aligned with RH’s vision and service standards * Cultivate a service-driven culture by driving the strategic direction of dining room operations, ensuring a seamless and elevated guest experience * Own and optimize operational excellence by upholding quality and safety standards, ensuring compliance with regulations, and proactively addressing opportunities for improvement * Serve as a brand ambassador and resource for guests, Leaders and Team Members, fostering meaningful connections and a hospitality experience that is both personal and immersive * Drive financial performance by setting labor and sales goals, analyzing financial reporting and implementing strategies to maximize revenue and profitability * Collaborate cross-functionally with Culinary and Gallery Leadership - both on property and across the global organization - to amplify the success of RH Hospitality OUR REQUIREMENTS * 5+ years of leadership experience in a high-volume, full-service restaurant or an equivalent combination of education and experience * Expertise in leading financial performance, including labor and food costs, inventory controls, and strategic resource planning * Proficiency in Microsoft Excel, Inventory Management systems, Micros Point of Sale (or equivalent), and email communication * Proven ability to work autonomously, making strategic decisions, and collaborating across all levels of leadership * Candidates must have legal authorization to work in the country in which they are applying at the time of application * Flexibility to work weekends, holidays, and variable shifts as needed PHYSICAL REQUIREMENTS * Frequently moving and lifting items up to 25 kg using appropriate techniques and equipment * Work standing and walking for extended periods of time * Commitment to proper safety and sanitation practices in a commercial kitchen environment RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance. At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.

What you’ll do

Requirements

Candidates must have at least 5 years of leadership experience in high-volume, full-service restaurants and possess strong financial and operational management skills. Proficiency in Microsoft Excel, inventory systems, and point-of-sale software is required, along with the ability to work flexible shifts including weekends and holidays.