Student Systems Administrator

Position Department: Enterprise Infrastructure Position School: Administration: No School Overview: Information Technology is looking for a motivated college student with excellent problem-solving and troubleshooting skills to support the day-to-day operations of the campus computer lab environment. Secondary responsibilities will include assisting with vulnerability management efforts and managing the university's Extended Detection and Response (XDR) platform. Responsibilities: Primary responsibility of this position is to assist in the management and maintenance of the campus computer lab environment. Secondary responsibilities include: identifying and remediating vulnerabilities on client systems using enterprise Extended Detection and Response (XDR) platform; assisting guests, students, faculty and staff in diagnosing issues with software and workstations; deploying software to workstations utilizing enterprise configuration management solutions; documenting system configurations and procedures. Must be available to work during the summer to prepare the computing environment for fall semesters. Minimum Qualifications: A current GPA of 3.0 or higher. Proven experience as a Help Desk Technician, System Administrator, or other entry level IT service role. Strong understanding of computer hardware and software. Experience with Windows operating systems. Basic networking knowledge (TCP/IP, DNS, etc.). Excellent problem-solving and troubleshooting skills. Strong communication and interpersonal skills Academic Years Preferred: Any Academic Year Will Be Considered Wage: $12.00 Wage Frequency: Hourly Is this position funded through Federal Work Study dollars?: No Average Number of Hours Per Week: 20 Days of the Week to Work: Various Limited Night & Weekend Hours Anticipated Time Frames to Work: 9am - 5pm Preferred Start Date: November 2025 Anticipated End Date: May 15, 2026 Act 153 Clearance Required: No Required To Pass a Motor Vehicle Report Check: No Required to Pass a Credit Check: No Additional Posting Information: None Special Applicant Instructions: Background check Commitment to Diversity: Robert Morris University is committed to increasing diversity in our community and actively pursues individuals from all backgrounds. Additionally, RMU complies with all applicable federal, state and local laws and provides equal opportunity in all educational programs and activities, admission of students and conditions of employment for all qualified individuals regardless of race, color, sex, religion, age, disability, sexual orientation, or national origin.

The primary responsibility is to manage and maintain the campus computer lab environment, including software deployment and system documentation. Secondary duties involve vulnerability management using XDR platforms and providing technical support to students, faculty, and staff.

Candidates must be current college students with a GPA of 3.0 or higher and possess proven experience in an IT service role. Strong knowledge of Windows operating systems, basic networking, and excellent troubleshooting skills are required.

• Problem solvingPreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Troubleshooting
• Problem-solving
• System administration
• Vulnerability management
• XDR
• Windows operating systems
• Networking
• TCP/IP
• DNS
• Software deployment
• Configuration management
• Communication
• Interpersonal skills
• Help desk support
• Management
• Configuration Management
• Computer Hardware
• Information Technology
• Help Desk Support
• Interpersonal Communications
• Problem Solving
• Operations
• Troubleshooting (Problem Solving)
• Vulnerability Management

• Technology
• Software
• Education
• Administrative
• Student System Administrator
• Systems Administrator
• Systems Aministrators
• Network and Computer Systems Administrators

Minimum experience

0+ years

Posting language

English

Working hours

20 hours per week